Underwriting Manager

Xceedance; Gurugram District; Hybrid; INR 1,200,000 - 2,000,000; Full time

Job summary

Xceedance in Gurugram, India, invites a Manager Underwriting to oversee end-to-end insurance and reinsurance operations, including policy administration, submissions, and claims. The role engages with brokers, insurers, and reinsurers to ensure timely and accurate processing.

You will lead teams, drive process improvements, maintain SLAs, and ensure regulatory compliance while mentoring staff. Strong English communication and PowerPoint skills are essential.

Qualifications

• UG/PG degree in insurance/reinsurance or related field.
• 4–5 years for AM role and 6+ years for Manager in insurance/reinsurance.
• Strong PowerPoint and presentation skills.
• Knowledge of reinsurance processes and documentation.

Responsibilities

• Oversee end-to-end insurance and reinsurance operations across policy, submission, and claims.
• Lead underwriting support, submissions processing, and claims management teams.
• Ensure SLA compliance and regulatory requirements are met.
• Coordinate with brokers, insurers, reinsurers, and clients.
• Drive process improvements and automation opportunities.
• Develop and maintain SOPs and controls.
• Mentor and develop operational teams for productivity and quality.
• Review reinsurance documentation and placement records.

Skills

Underwriting Operations

Broking support

Regulatory compliance

Team leadership

Data analysis

Education

UG/PG degree in relevant field

Tools

PowerPoint

Job description

Position: Manager Underwriting

Job Summary/ Job Opportunity

The Manager Insurance & Reinsurance Operations is responsible for overseeing end-to-end insurance and reinsurance operations across the policy, submission, and claims lifecycle. The role involves managing client deliverables, ensuring operational excellence, driving process improvements, and leading teams responsible for policy administration, underwriting support, submissions processing, and claims management. The person will act as a key contact between brokers, insurers, reinsurers, underwriters, claims teams, and other stakeholders to ensure timely and accurate processing of insurance and reinsurance transactions while maintaining compliance with service level agreements (SLAs) and regulatory requirements. If you possess a passion for what you do, we await your innovation at Xceedance.

Key Objectives and Major Responsibilities

• Support activity across new business, placement preparation, documentation, and account servicing
• Prepare and maintain client, market, and internal materials to support broking activity
• Organize information and maintain accurate records across systems and business documents
• Review correspondence and supporting documentation to identify gaps, inconsistencies, and follow-up actions
• Support due diligence, compliance-related activity, and documentation management requirements
• Track workflow milestones, business records, and deadlines to support timely execution
• Help complete file finalization and handoff activities in line with process standards
• Maintain quality control across data, documents, and process steps, escalating issues where appropriate
• Support internal reviews, audits, and other business control activities as needed
• Work collaboratively with colleagues across teams and regions to improve consistency and delivery quality
• Review reinsurance documentation, contracts, and placement records.
• Lead, mentor, and develop operational teams to achieve productivity, quality, and turnaround time targets
• Drive process improvement initiatives, automation opportunities, and operational efficiencies
• Develop and maintain SOPs, process documentation, and controls.

Key Capabilities and Competencies

• Strong analytical, organizational, and problem-solving skill
• High attention to detail and a disciplined approach to quality and process execution
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Strong written English and professional communication skills
• Confidence working independently and collaborating across teams and regionsSkills
• Excellent time management skills are needed as this role involves super tight delivery deadlines.
• Work with the clients system for Underwriting.
• Self-motivated and able to work independently with limited or no supervision.
• Strong analytical skills to analyze given data using prescribed tools and techniques.
• Good logic-building skills to draw logical and accurate insights.
• Professional writing and communication skills with the ability to formulate structured and concise emails, presentations, and documents.
• Competent in working in an active and diverse environment by being mindful of the cultural and regional differences with peers and clients.
• Embodies an exceptional problem-solving aptitude.
• Fostering a positive work environment by upholding organizational values.

Experience & Profile

• Experience in insurance/reinsurance operations, broking support, claim support, client servicing, business analysis, or a similar role preferred
• Strong knowledge of Reinsurance FAC process
• Strong PowerPoint skills, including experience building, formatting, updating, and quality checking presentation materials
• Good working knowledge of insurance or reinsurance concepts, terminology, and documentation

Qualification and Experience

• Recognized with a UG or PG degree.
• Must hold at least 4 to 5 years of experience for A.M role & more than 6 years of experience for Manager in the insurance/reinsurance industry.