US Voice Process : Upto 4.25 LPA : Grads : 5 Days Work : Apply Now

Outpace Consulting Services; Chennai; Sur place; INR 315 000 - 425 000; Plein temps

Avantages offerts par ce poste

Night shift

Cab facilities (Both Sides)

Provident Fund (PF)

5 days work week

Résumé du poste

Outpace Consulting Services in Chennai is hiring a Customer Service Executive for international voice processes. Freshers and experienced candidates with strong written communication can apply. Night shifts, 5-day work week, PF, and cab facilities are available.

The role entails handling customer calls, delivering timely resolutions, and documenting interactions while upholding service quality. Located at Pallavaram, Chennai, this entry to mid-level position offers growth in the ITES sector.

Qualifications

• Freshers or experienced in customer support
• Excellent written communication skills
• Experience in international voice process preferred
• Willing to work night shifts and Chennai location

Responsabilités

• Handle customer queries through calls support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.

Connaissances

Freshers welcome

Written English

Customer service

Night shift

Formation

Any graduate/undergraduate

Description du poste

We Are Hiring!

Customer Service Executive - International Voice Process.

Location: Chennai

Salary: 3.15 to 4.25 LPA

We are hiring enthusiastic Freshers and Experienced for a leading ITES company in Chennai. If you have excellent written communication skills and are looking to build your career in the international BPO industry, this is a great opportunity to get started.

Available Roles:

Profile 1 : Customer Support - Fresher

• Any Graduate/Undergraduate
• Freshers
• Salary : Max 3.15 LPA (Max 18.5k in hand monthly)
• 5 Days Work
• Rotational Week off
• Night Shift
• Both Side Cabs Facilities
• Provident Fund (PF)
• Job Location - Pallavaram, Chennai

Profile 2 : Customer Support - Experienced

• Any Graduate / Undergraduate with minimum 1 Year of Experience in Customer Support International Voice
• Salary: Up to 4.25 LPA (30% Hike on Last Drawn CTC not exceeding 4.25 LPA)
• 5 Days a Week
• Rotational Week off
• Night Shift
• Both Side Cabs Facilities
• Provident Fund (PF)
• Job Location - Pallavaram, Chennai

Roles & Responsibilities:

• Handle customer queries through calls support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.