US Onboarding Specialist

News Technology Services; Bengaluru; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

News Corp in Bengaluru seeks a Senior/Lead Analyst, HR Support Operations to own the end-to-end employee lifecycle—from onboarding to offboarding and global mobility—for multiple business units.

You will work with Workday and ServiceNow, maintain data integrity, resolve policy inquiries, and ensure accurate system transactions while meeting SLAs. This role partners with vendors and HR systems teams to drive process improvements and audit-ready documentation.

Qualifications

• Experience with HRIS systems like Workday and ServiceNow.
• Ability to coordinate end-to-end onboarding, offboarding, and mobility.
• Maintain data integrity and support audit/compliance requirements.

Responsibilities

• Coordinate end-to-end employee lifecycle across six countries.
• Maintain data integrity and resolve policy inquiries.
• Serve as primary contact for employees and vendors.
• Lead HR operations projects and drive process improvements.

Skills

Systems Impact Awareness

Operational Foresight

Integrated Problem Solving

Analytical Precision

Education

Master’s degree or equivalent professional background in a relevant field

Tools

Workday

ServiceNow

Job description

Job Description

Senior/Lead Analyst, HR Support Operations

About News Corp:

News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The Company comprises leading businesses across a range of media, including news and information services, subscription video services in Australia, book publishing, and digital real estate services. Distributed under some of the world’s most recognizable brands—including The Wall Street Journal, Dow Jones, The Australian, HarperCollins Publishers, and realtor.com—our commitment to premium content makes our properties a premier destination for news, information, and entertainment across traditional and digital platforms.

What You’ll Do:

As a Senior Analyst, you will serve as the central coordinator for the end-to-end employee lifecycle, managing the operational logistics of onboarding, offboarding, and global mobility for diverse business units. Navigating a complex tech stack, including Workday and ServiceNow, you will maintain data integrity, resolve policy inquiries, and ensure the accurate execution of system transactions. Acting as a primary point of contact for employees and vendors, you will balance high-volume task management with strict documentation and reporting standards to ensure audit compliance and meet established Service Level Agreements (SLAs).

Key Responsibilities:

• Global Stakeholder Management: Provide cross-business unit, global coverage for six business units across six countries.
• Employee Lifecycle Orchestration: Act as the single point of contact to coordinate and manage end-to-end employee lifecycle events—from onboarding to offboarding— with a dedicated focus on a positive employee experience.
• HR Tech & Vendor Integration: Navigate and manage workflows within a diverse global tech stack (including Workday and ServiceNow) while collaborating with specialist vendors such as Tax Advisory, Background Checking, local Benefits, Immigration and others.
• Policy Guidance & Support: Resolve HR-related queries and provide expert guidance to workers on company policies, system transactions, and the promotion of self-service tools to improve efficiency.
• Global Mobility Administration: Provide oversight and end-to-end administration of global mobility cases, ensuring seamless cross-business unit and vendor collaboration.
• Data Integrity & Compliance: Follow established processes to ensure data accuracy and perform regular audits to meet strict internal, external, and regulatory compliance requirements.
• Audit Execution: Facilitate internal and external audit cycles by providing requested reports, conducting sample testing, and delivering evidence to validate process compliance.
• SLA & Performance Excellence: Manage individual workload to deliver high‑quality results in line with predetermined Service Level Agreements (SLAs).
• System & Process Optimization: Partner with the HR Systems and Solutions Team to identify issues and recommend enhancements that improve the effectiveness and efficiency of the overall HR function.
• Documentation & Workflow: Maintain clear documentation for system workflows and lifecycle events to ensure consistency and audit readiness across the organization.
• Project Leadership: Lead and execute ad‑hoc HR operations projects, collaborating with cross‑functional teams to drive strategic outcomes.
• Subject Matter Expertise: Serve as a subject matter expert (SME) for HR operations, continuously building deep domain knowledge to provide authoritative guidance and maintain operational excellence.

Qualifications:

Critical Thinking & Analysis

• Systems Impact Awareness: Proven capacity to foresee and assess how HRIS changes and updates affect interconnected platforms.
• Operational Foresight: Robust capability to evaluate the wider effects of operational processes, protecting the consistency and robustness of data down the line.
• Integrated Problem Solving: Skilled at investigating the comprehensive effects of system practices, proactively addressing and neutralizing potential integration errors.
• Analytical Precision: Strong talent for grasping intricate system configurations and the secondary effects of HR management on company procedures.

Education & Experience

• Possesses a Master’s degree or equivalent professional background in a relevant field.
• 7 to 18 years of progressive experience in HR Operations.

Technical Proficiency

• Extensive experience utilizing modern HRIS solutions, specifically Workday and ServiceNow.
• Proficiency in managing complex system workflows and maintaining data integrity across integrated platforms.

Soft Skills & Operational Agility

• Exceptional written and verbal interpersonal communication skills with a high level of attention to detail.
• Proven client support capabilities, including active listening and the ability to interpret and fulfill client requirements.
• Strong organizational and time‑management skills with the ability to manage multiple priorities in a fast‑paced environment.
• Demonstrated ability to prioritize tasks effectively and elevate complex matters for validation when appropriate.
• Operational agility to support global business processes across multiple time zones (UK, AUS, and US).