Job Summary
We are seeking a technically sound and articulate US Inside Sales & IT Solutions Executive to manage and respond to international business inquiries. The ideal candidate should be from a technical background and possess strong communication skills to handle client interactions effectively.
Key Responsibilities
- Analyze client requirements and craft structured technical responses aligned with project scope.
- Ensure timely and professional follow-ups with potential clients.
- Handle end-to-end technical communication and responses to international client queries.
- Understand project requirements and coordinate with internal teams to draft accurate proposals.
- Maintain communication logs and track responses for continuous improvement.
How you will usually spend your hours in office
- You will do follow-ups on client emails and generate technical responses accordingly.
- Sometimes, you may go on client calls, if needed, to clarify requirements or provide updates.
- You will collaborate with the technical team to understand project scopes before replying to client queries.
- You will create and refine client proposals based on feedback and discussions.
- You may contribute to preparing presentations or pitch decks for ongoing prospects.
What you will NOT do
- No cold calling
- No door-to-door selling
- No random lead generation without context
- No irrelevant client targeting or spamming
Requirements
- Bachelor’s or Master’s degree in BCA, MCA, B.Tech, or M.Tech (Computer Science/IT).
- Strong verbal and written communication skills.
- Ability to understand and explain technical concepts clearly.
- Basic understanding of IT services, web/app development, and client requirements.
- Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.
Perks
- Comprehensive onboarding and mentorship.
- Exposure to international markets and project cycles.
- Performance-based growth opportunities.
- Supportive and collaborative work culture.
Join us and be part of a team that values creativity, initiative, and growth!