US dispatch coordinator

Lmdmax; Jaipur Municipal Corporation; On-site; INR 246,000 - 335,000; Full time

Benefits offered by this job

Dinner facilities during night shifts

Health Insurance

Provident Fund (PF)

Hybrid work model for female cand.

Job summary

LMDmax Corp. in Jaipur (onsite) seeks a proactive Middle Mile Dispatch Executive to manage real-time trip monitoring, driver coordination, and issue resolution for US clients.

You will handle live trips, coordinate with drivers and carriers, and ensure on-time pickups and deliveries. The role requires strong English communication, the ability to multitask in a fast-paced environment, and familiarity with Excel/Google Sheets and dispatch tools.

Qualifications

• Strong communication skills in spoken and written English.
• Ability to multitask in a fast-paced environment and manage multiple trips.
• Basic knowledge of transportation operations and dispatch software.

Responsibilities

• Monitor and manage live trips, routes, and load movements across US networks.
• Coordinate with drivers, carriers, and clients to ensure on-time pickups and deliveries.
• Track delays, identify risks, and take proactive corrective actions.
• Handle real-time escalations such as breakdowns and no-shows.
• Maintain updates in dispatch systems and internal tools.
• Communicate with clients via calls, emails, and chat platforms.
• Ensure compliance with SOPs and SLAs.
• Share regular updates and reports with internal teams.

Skills

Communication skills

Multitasking

Transportation operations

Night shifts readiness

Problem-solving

English proficiency

Tools

Dispatch tools

Excel

Google Sheets

Job description

Location: Mansarovar, Jaipur (Onsite)

CTC: 22,000 - 30,000 per month ( 0-1 yr experience)

Role Overview

We are looking for a proactive and detail-oriented Middle Mile Dispatch Executive to manage transportation operations for our US clients. The role involves real-time trip monitoring, driver coordination, issue resolution, and ensuring smooth execution of middle-mile logistics operations.

Key Responsibilities

• * Monitor and manage *live trips, routes, and load movements* across US transportation networks.
• * Coordinate with *drivers, carriers, and clients* to ensure on-time pickups and deliveries.
• * Track delays, identify risks, and take *proactive corrective actions*.
• * Handle *real-time escalations* such as breakdowns, delays, no-shows, and HOS risks.
• * Maintain accurate updates in *dispatch systems and internal tools*.
• * Communicate effectively with clients via *calls, emails, and chat platforms*.
• * Ensure compliance with *operational SOPs and service level agreements (SLAs)*.
• * Share regular updates and reports with internal teams and stakeholders.

Shift & Schedule Expectations

• * *Day Shift:* 8:00 AM 8:00 PM
• * *Night Shift:* 8:00 PM 8:00 AM
• * *3.5 rotational week-offs per week*
• * Rotational schedule across the week (including weekends)
• * Open and flexible availability is mandatory
• * Ability to handle *high-pressure situations during peak hours*

Required Skills & Qualifications

• * Strong *communication skills* (spoken and written English)
• * Ability to manage *multiple tasks in a fast-paced environment*
• * Good understanding of *transportation operations / fleet coordination*
• * Comfortable working in *night shifts and rotational schedules*
• * Basic knowledge of *Excel, Google Sheets, and dispatch tools*
• * Problem-solving mindset with strong *decision-making ability*

What We're Looking For

• * Someone who is *reliable, responsive, and accountable*
• * Ability to stay calm and make decisions during *operational disruptions*
• * A team player with a *strong ownership mindset*
• * Flexible with shifts and ready to adapt to *dynamic schedules*

Benefits & Perks

• * Dinner facilities during night shifts.
• * Health Insurance.
• * Provident Fund (PF).
• * Hybrid work model for female candidates, as per company policy.