Dispatch Coordinator

Navneet Education; Bhiwandi; On-site; INR 300,000 - 420,000; Full time

Job summary

Navneet Education in India seeks a Dispatch Coordinator to plan, schedule, and dispatch vehicles for daily operations. You will maintain dispatch data, generate reports, and coordinate with delivery partners, transporters, and the sales team to ensure timely deliveries.

The role emphasizes accurate documentation, real-time data updates, and adherence to SOPs, with emphasis on resolving delays and ensuring smooth operations across departments.

Qualifications

• Minimum 13 years of experience in dispatch coordination/logistics.
• Strong knowledge of vehicle dispatch, transportation, and documentation.
• Proficiency in SAP, MS Excel & reporting.

Responsibilities

• Plan and schedule vehicles for dispatch according to orders and timelines.
• Maintain dispatch records and documentation (LR, vehicle details, dispatch time, POD status).
• Prepare Daily/Weekly/Monthly dispatch reports and highlight issues to management.
• Coordinate with delivery partners, drivers, and sales to meet priorities and timelines.
• Monitor delivery status and resolve delays or documentation errors with internal teams.
• Ensure adherence to SOPs and safety guidelines; assist audits and process improvements.

Skills

Vehicle dispatch

Scheduling

Data documentation

Coordination

Tools

SAP

MS Excel

Reporting tools

Job description

Role Summary: -

The Dispatch Coordinator is responsible for planning, scheduling, and dispatching vehicles for daily operations. The role ensures accurate documentation, maintains all dispatch-related data, prepares daily/weekly/monthly reports, and coordinates closely with delivery partners, transporters, and the sales team to ensure smooth and timely deliveries.

Key Responsibilities :-

1. Vehicle Dispatch & Scheduling.

• Plan and schedule vehicles for dispatch as per orders and delivery timelines.
• Ensure vehicle availability and readiness before dispatch.
• Coordinate with transporters and drivers for timely vehicle movement.
• Share dispatch updates with internal and external stakeholders.

2. Data Management & Documentation.

• Maintain complete and accurate dispatch records (LR Number, Vehicle Details, Dispatch Time, POD Status, etc.).
• Update dispatch logs, tracking sheets, and internal systems on a real-time basis.
• Ensure proper documentation for each dispatch including invoices, packing slips, and delivery notes.

3. Reporting.

• Prepare and share Daily Dispatch Reports (DDR).
• Compile Weekly and Monthly dispatch performance reports.
• Highlight delays, issues, and discrepancies to the management.

4. Coordination & Communication.

• Coordinate with Delivery Partners for vehicle placement, tracking, and issue resolution.
• Work closely with the Sales Team to understand dispatch priorities and customer requirements.
• Follow up for PODs and ensure timely submission to the concerned department.
• Communicate any delays, issues, or exceptions immediately.

5. Issue Management.

• Monitor delivery status and proactively address issues such as delay, vehicle breakdown, wrong routing, or documentation errors.
• Coordinate with transporters and internal teams to resolve issues on time.

6. Compliance & Process Adherence.

• Ensure all dispatches follow company SOPs and safety guidelines.
• Support in audits, process improvements, and workflow optimization.

Skills & Qualifications :-

• Minimum 13 years of experience in dispatch coordination/logistics.
• Strong knowledge of vehicle dispatch, transportation, and documentation.
• Proficiency in SAP, MS Excel & reporting.