Urgent Opening for PMO - Associate Manager

HCLTech; Chennai; On-site; INR 1,400,000 - 2,600,000; Full time

Job summary

HCL Technologies Limited is urgently seeking an Associate Manager for PMO to drive end-to-end governance across multiple accounts. The role involves dashboards, executive reviews, and governance reporting to enable informed decisions.

You will monitor financial performance, partner with Delivery, Finance, HR and leadership for workforce planning, capacity management and ramp-down. A strong PMO background and IT services exposure are essential.

Qualifications

• PMO/Project or Program management experience in IT/ITES or managed services
• End-to-end lifecycle governance, initiation to closure
• Financial/P&L management, budgeting, forecasting, variance analysis
• Commercial governance: SOWs, MSAs, rate cards, pricing, change requests
• RAID governance, milestone tracking, executive reporting and escalations
• Resource/workforce planning, hiring, onboarding, capacity planning
• Strong analytical skills and leadership reporting to executives
• Proficient with Excel, PowerPoint, Teams, and SharePoint

Responsibilities

• Drive end-to-end PMO and program governance across multiple accounts/projects.
• Develop and manage dashboards, leadership reviews, MIS and governance reports.
• Monitor project financial performance including revenue, cost and margins.
• Coordinate resource forecasting, hiring and capacity planning with stakeholders.
• Govern project initiation, SOWs, commercials, billing setup and approvals.
• Maintain centralized repositories, trackers and MIS for data accuracy.
• Manage RAID, milestones, dependencies and escalations across teams.
• Support new deals, transitions, governance, and operational readiness.
• Monitor KPIs, SLAs, compliance and audit readiness; take corrective actions.
• Drive PMO standardization and automation to improve efficiency and governance maturity.

Skills

PMO execution

Program governance

Stakeholder mgmt

Financial management

Executive reporting

Excel & PPT

Education

PMP/PRINCE2/Agile

Tools

Excel

PowerPoint

Teams

SharePoint

Job description

Urgent Opening for PMO - Associate Manager

Experience- 8 to 12 years

Shift - UK shift

JOB RESPONSIBILITIES:

• Drive end-to-end PMO and program governance across multiple accounts/projects, ensuring adherence to defined governance frameworks and organizational processes.
• Develop and manage executive dashboards, leadership reviews, MIS, scorecards and governance reports, providing actionable insights for decision-making.
• Monitor project financial performance, including revenue, cost, profitability/margins, budgets, forecasts, billing readiness and financial risks.
• Partner with Delivery, Finance, HR/TAG and business leadership for resource forecasting, workforce planning, hiring, capacity management and FTE ramp-up/ramp-down.
• Govern project initiation and commercial readiness, coordinating project codes, SOWs, commercials, billing setup, approvals and other project-enablement dependencies.
• Maintain centralized account/program repositories, trackers and management information, ensuring data accuracy, consistency and timely availability.
• Manage RAID, action items, milestones, dependencies and escalations, driving ownership and timely closure across cross-functional stakeholders.
• Support new deals and transition programs, covering governance, RACI, workforce, technology, infrastructure, access, compliance, BCP and operational readiness.
• Monitor KPIs/KPPs, SLAs, compliance and audit readiness, identifying risks/gaps and coordinating appropriate corrective actions.
• Support business growth, transformation, automation and productivity initiatives, including opportunity tracking, business cases, benefits/value realization and leadership governance.
• Drive PMO process standardization and continuous improvement, leveraging automation and structured controls to improve efficiency and governance maturity.

JOB REQUIREMENTS & SKILL SETS:

• Strong experience in PMO, Project/Program Management, Business Operations or Portfolio Governance, preferably within IT/ITES or managed-services environments.
• Strong understanding of end-to-end project lifecycle management, including initiation, planning, transition, execution, governance and closure.
• Sound understanding of financial/P&L management, including revenue, cost, margin, profitability, budgeting, forecasting, billing and variance analysis.
• Working knowledge of commercial and contractual governance, including SOWs, MSAs, rate cards, pricing models, change requests and project setup controls.
• Strong experience in RAID management, governance reviews, milestone tracking, executive reporting and escalation management.
• Experience in resource/workforce planning, including demand forecasting, hiring, onboarding, allocations, capacity planning and FTE ramp-up/ramp-down.
• Excellent analytical and management reporting skills, with the ability to translate complex financial and operational information into actionable leadership insights.
• Advanced proficiency in Microsoft Excel and PowerPoint, with strong working knowledge of Teams, SharePoint and other enterprise collaboration/reporting tools.
• Strong stakeholder management and communication skills, with the ability to collaborate across Delivery, Finance, HR/TAG, Sales, Commercial and senior leadership.
• Ability to manage multiple accounts/programs, priorities, risks and dependencies within a complex matrix organization.
• Exposure to transition management, transformation, automation/AI, productivity improvement and benefits/value-realization governance is preferred.
• PMP, PRINCE2, Agile/Scrum, ITIL or Lean Six Sigma certification along with Healthcare/IT services domain exposure would be an added advantage.