Urgent Hiring For Salon Manager

Helaros Ventures; Mumbai; Hybrid; INR 400,000 - 700,000; Full time

Job summary

Helaros Ventures in Mumbai seeks an experienced Salon Manager to oversee day-to-day operations, staff management, drive sales, maintain service quality and ensure an excellent client experience.

The role requires strong leadership, customer handling, and extensive knowledge of salon services, products, and retail sales, with a focus on targets and operational excellence.

Qualifications

• 25+ years of experience in salon, spa, beauty, hospitality, or retail management.
• Strong leadership and team-management skills.
• Excellent communication and customer-handling abilities.
• Good understanding of salon services, products, and retail sales.
• Target-oriented with strong business and problem-solving skills.
• Comfortable handling billing, reports, inventory, and basic computer applications.
• Well-groomed, professional, and customer-focused.

Responsibilities

• Manage daily salon operations, opening/closing, appointments, and staff schedules.
• Lead, motivate, and supervise hairstylists, beauticians, therapists, receptionists, and support staff.
• Ensure high standards of customer service and salon hygiene.
• Handle customer queries, feedback, complaints, and service recovery professionally.
• Monitor daily sales, revenue, expenses, and overall salon performance.
• Drive retail product sales, memberships, packages, and repeat bookings.
• Achieve monthly sales and revenue targets.
• Manage inventory, stock levels, product usage, and vendor coordination.
• Ensure staff follow salon SOPs, grooming standards, and service protocols.
• Conduct staff training, performance reviews, and regular team meetings.
• Maintain accurate records for sales, attendance, inventory, and customer information.
• Support marketing activities, promotions, events, and client retention initiatives.
• Ensure compliance with safety, hygiene, and operational standards.

Skills

Leadership

Team management

Communication

Customer handling

Retail sales

Billing & reports

Inventory management

Computer basics

Grooming standards

Salon services knowledge

Tools

POS software

MS Excel

Job description

Salon Manager Job Description

Position Salon Manager

Job Summary

We are looking for an experienced and customer-focused Salon Manager to oversee the day-to-day operations of the salon, manage staff, drive sales, maintain service quality, and ensure an excellent client experience.

Key Responsibilities

• Manage daily salon operations, opening/closing, appointments, and staff schedules.
• Lead, motivate, and supervise hairstylists, beauticians, therapists, receptionists, and support staff.
• Ensure high standards of customer service and salon hygiene.
• Handle customer queries, feedback, complaints, and service recovery professionally.
• Monitor daily sales, revenue, expenses, and overall salon performance.
• Drive retail product sales, memberships, packages, and repeat bookings.
• Achieve monthly sales and revenue targets.
• Manage inventory, stock levels, product usage, and vendor coordination.
• Ensure staff follow salon SOPs, grooming standards, and service protocols.
• Conduct staff training, performance reviews, and regular team meetings.
• Maintain accurate records for sales, attendance, inventory, and customer information.
• Support marketing activities, promotions, events, and client retention initiatives.
• Ensure compliance with safety, hygiene, and operational standards.

Requirements

• 25+ years of experience in salon, spa, beauty, hospitality, or retail management.
• Strong leadership and team-management skills.
• Excellent communication and customer-handling abilities.
• Good understanding of salon services, products, and retail sales.
• Target-oriented with strong business and problem-solving skills.
• Comfortable handling billing, reports, inventory, and basic computer applications.
• Well-groomed, professional, and customer-focused.

Key Performance Indicators

• Monthly revenue and sales targets
• Customer satisfaction and retention
• Repeat bookings
• Retail/product sales
• Staff productivity and attendance
• Inventory control and wastage
• Overall salon profitability