Senior Salon Manager

Crew Kraftorz LLP; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Crew Kraftorz LLP in Hyderabad, India, is seeking an experienced Senior Salon Manager to lead daily operations at a premium salon outlet. You will drive sales, manage a team, maintain service standards, and ensure an exceptional client experience.

The role requires strong leadership, excellent communication, and hands-on experience in retail, stock control, and rostering. Weekend work and peak hours are expected as part of the role.

Qualifications

• 4+ years of experience in salon management.
• Excellent communication and customer-service skills.
• Strong leadership, people management, and problem-solving abilities.
• Experience in retail sales, stock handling, and operational management.

Responsibilities

• Oversee day-to-day salon operations and ensure achievement of monthly sales targets.
• Deliver outstanding customer service and effectively manage client queries and concerns.
• Handle VIP clients and ensure high standards of hospitality and service delivery.
• Lead, train, and manage salon staff performance, productivity, and rostering.
• Manage billing operations, stock control, inventory, and retail sales.
• Maintain salon hygiene, ambience, cleanliness, and overall upkeep.
• Coordinate with other outlet managers and handle administrative communication.

Skills

Salon management

Communication

Leadership

Retail sales

Stock handling

Operations management

Customer service

Weekend flexibility

Job description

We are looking for an experienced Senior Salon Manager to lead daily operations at a premium salon outlet. The role requires excellent communication skills, strong customer-service orientation, and hands-on experience in managing teams, sales performance, and overall salon operations.

The ideal candidate will ensure an exceptional client experience while maintaining high service standards and driving salon performance.

Requirements

Experience: 4+ Years

Work Mode: Onsite

Employment Type: Full-Time

Required Skills & Experience

4+ years of experience in salon management (premium salon or spa experience preferred).

Excellent communication and customer-service skills.

Strong leadership, people management, and problem-solving abilities.

Experience in retail sales, stock handling, and operational management.

Comfortable working on weekends and during peak business hours.

Key Responsibilities

Oversee day-to-day salon operations and ensure achievement of monthly sales targets.

Deliver outstanding customer service and effectively manage client queries and concerns.

Handle VIP clients and ensure high standards of hospitality and service delivery.

Lead, train, and manage salon staff performance, productivity, and rostering.

Manage billing operations, stock control, inventory, and retail sales.

Maintain salon hygiene, ambience, cleanliness, and overall upkeep.

Coordinate with other outlet managers and handle administrative communication.

About the Company

Our client is a premium salon and wellness organization known for delivering high-quality beauty and grooming services to a discerning clientele. With a strong focus on customer experience, service excellence, and professional standards, the organization emphasizes strong leadership at the outlet level to drive consistent service quality, team performance, and business growth.