Store Manager

Enrich; Mumbai; On-site; INR 400,000 - 650,000; Full time

Job summary

Enrich is urgently seeking a Store Executive/Store Manager/Store Head in Mumbai to oversee daily salon operations and drive performance. The ideal candidate has 1 to 5+ years in a managerial role, with education including 12th pass, graduate, or MBA, and a proven ability to manage inventory, customer service, and staff development in a retail or salon setting.

You will monitor performance metrics, coordinate marketing initiatives, ensure health and safety, and align operations with senior

Qualifications

• 1 to 5+ years of experience in a managerial role.
• 12th pass, graduate or MBA as education qualification.

Responsibilities

• Supervise and manage daily salon operations, including staff scheduling, inventory management, and customer service.
• Lead and motivate the salon team to meet and exceed performance goals and service standards.
• Ensure the salon environment is clean, organized, and compliant with health and safety regulations.
• Develop and implement marketing and promotional strategies to attract new clients and retain existing ones.
• Handle customer inquiries, feedback, and complaints professionally and promptly.
• Conduct regular staff meetings and training sessions to maintain high levels of performance and professional development.
• Monitor and analyze salon performance metrics, preparing regular reports for senior management.
• Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.

Job description

We have a very urgent requirement for a Store Executive / Store Manager / Store Head

Experience Required

1 to 5+ years as managerial role

Education Qualification

12th Passout, Graduate or MBA

Industry Preferred

• Retail
• Telecom
• Hospitality
• Aviation
• Beauty & Personal Care
• Automobile
• Fitness & Wellness
• FMCG
• Gems & Jewelry
• Textile & Apparel
• Salon background.

Key Responsibilities

• Supervise and manage daily salon operations, including staff scheduling, inventory management, and customer service.
• Lead and motivate the salon team to meet and exceed performance goals and service standards.
• Ensure the salon environment is clean, organized, and compliant with health and safety regulations.
• Develop and implement marketing and promotional strategies to attract new clients and retain existing ones.
• Handle customer inquiries, feedback, and complaints professionally and promptly.
• Conduct regular staff meetings and training sessions to maintain high levels of performance and professional development.
• Monitor and analyze salon performance metrics, preparing regular reports for senior management.
• Stay updated with industry trends and incorporate new techniques and services to keep the salon competitive.

Role

• Inventory Management (Retail & Consumption)
• Salon Top Line Numbers (Revenue Target)
• Accounting & Billing Operations
• Capacity, Assets & resource optimization