Assistant Salon Manager

Crew Kraftorz LLP; Chennai District; On-site; INR 350,000 - 600,000; Full time

Job summary

Crew Kraftorz LLP seeks a proactive Salon Manager in Chennai to lead daily operations, supervise staff, manage inventory, and drive retail sales while maintaining luxury service standards.

The role demands client-focused leadership, strong hygiene practices, and experience in VIP clientele management, with immediate to short notice availability. Join a premium salon brand committed to excellence in customer experience.

Qualifications

• Strong client servicing and interpersonal communication.
• Staff scheduling, team motivation, and daily operations management.
• Experience in managing billing and point-of-sale systems.
• Proficiency in inventory and retail product handling.
• Solid understanding of hygiene and salon upkeep standards.
• Ability to handle VIP and high-profile clientele with discretion.
• Organized, self-driven, and detail-oriented.

Responsibilities

• Lead the team to achieve monthly sales targets and maintain high service standards.
• Handle client management – from greeting and booking to feedback and retention.
• Maintain salon hygiene, cleanliness, and ambiance to luxury service standards.
• Oversee staff rosters, shift planning, and task assignments.
• Manage retail inventory, track usage, and optimize stock levels.
• Coordinate marketing activities like promotional offers and client outreach.
• Monitor emails, inter-branch communication, and scheduling.
• Support VIP experiences and celebrity client coordination when required.
• Provide internal training and ensure team compliance with salon SOPs

Skills

Client servicing

Staff scheduling

Billing & POS

Inventory management

Hygiene standards

VIP client handling

Organized & detail-oriented

Education

Graduate

Tools

POS systems

CRM / appointment tools

Job description

Location

Job Type

Full Time, Work From Office

About the Role

We are looking for a proactive and customer-focused Salon Manager to lead daily operations and ensure exceptional client service at a premium salon location. This role involves overseeing staff, managing inventory, coordinating client appointments, and driving retail sales—all while upholding the highest standards of cleanliness and professionalism. You will be the face of the salon, responsible for smooth service delivery, team coordination, and maintaining a loyal clientele.

Requirements

Location: Chennai
Experience: 0 - 2 years
Notice Period: Immediate to 30 days
Department: Retail & Customer Experience – Salon Operations
Qualification: Graduate (Hospitality/Retail/Beauty Management background preferred)

Must-Have Skills:

Strong client servicing and interpersonal communication

Staff scheduling, team motivation, and daily operations management

Experience in managing billing and point-of-sale systems

Proficiency in inventory and retail product handling

Solid understanding of hygiene and salon upkeep standards

Ability to handle VIP and high-profile clientele with discretion

Organized, self-driven, and detail-oriented

Key Responsibilities:

Lead the team to achieve monthly sales targets and maintain high service standards

Handle client management – from greeting and booking to feedback and retention

Maintain salon hygiene, cleanliness, and ambiance to luxury service standards

Oversee staff rosters, shift planning, and task assignments

Manage retail inventory, track usage, and optimize stock levels

Coordinate marketing activities like promotional offers and client outreach

Monitor emails, inter-branch communication, and scheduling

Support VIP experiences and celebrity client coordination when required

Provide internal training and ensure team compliance with salon SOPs

Good to Have:

Experience in premium salons, hospitality, or spa environments

Basic sales skills to drive product upselling and service add-ons

Friendly demeanor with a calm, problem-solving attitude

Ability to multitask under pressure and maintain a pleasant client experience

Familiarity with CRM or appointment management tools

About the Company

Be part of a premium lifestyle brand known for excellence, creativity, and customer experience. A vibrant workplace for those who thrive on style and service.