urgent hiring For | BIg4|ServiceNow developer CMDB /CSDM

ContactX Resource Management Pvt Ltd; Mumbai, Pune District, Hyderabad; Sur place; INR 1 800 000 - 2 400 000; Plein temps

Résumé du poste

ContactX Resource Management Pvt Ltd is seeking a skilled ServiceNow specialist to implement and optimize Discovery and Service Mapping across on-prem and cloud environments. You will design patterns, build MID Servers, and troubleshoot ECC Queue issues while ensuring data quality in CMDB.

The role requires strong scripting (JavaScript) and familiarity with cloud platforms (AWS/Azure/GCP), container tech (Kubernetes/Docker), and networking basics.

Qualifications

• Hands-on experience with ServiceNow Discovery and Service Mapping.
• Strong scripting skills (JavaScript) and Glide APIs.
• Knowledge of CMDB data model, IRE, and reconciliation rules.

Responsabilités

• Configure and manage ServiceNow Discovery for on-prem and cloud environments.
• Develop and maintain MID Servers, schedules, and credentials.
• Troubleshoot discovery issues and optimize patterns for performance.
• Design and implement top-down, tag-based Service Mapping.
• Handle complex multi-tier apps and maintain CI relationships in CMDB.

Connaissances

ServiceNow Discovery

Service Mapping

MID Server

JavaScript

Glide APIs

ECC Queue debugging

CMDB

Cloud & Infra

Linux/Windows

Networking concepts

Outils

ServiceNow Platform

AWS

Azure

GCP

Kubernetes

Docker

Description du poste

Call :9202551388

Discovery Implementation & Support

• Configure and manage ServiceNow Discovery for on-prem and cloud environments
• Develop and maintain MID Servers, schedules, and credentials
• Troubleshoot discovery issues (classification, identification, exploration errors)
• Optimize discovery patterns and probes for performance and accuracy

Service Mapping Development

• Design and implement top-down and tag-based Service Mapping
• Create and maintain Business Service Maps with accurate CI relationships
• Develop and customize patterns for application/service discovery
• Handle complex multi-tier applications (web, app, DB layers)

Pattern & Probe Development

• Build and customize Discovery Patterns, probes, and sensors
• Work with scripting (JavaScript) for advanced pattern logic
• Debug pattern failures using logs and ECC queue

CMDB Integration & Data Quality

• Ensure discovered data aligns with CMDB standards
• Work with Identification and Reconciliation Engine (IRE)
• Maintain CI class models and relationships in cmdb_ci and cmdb_rel_ci
• Improve CMDB health (completeness, correctness, compliance)

Cloud & Modern Infrastructure

• Implement discovery for cloud platforms (AWS, Azure, GCP)
• Work with containerized environments (Kubernetes, Docker) where applicable
• Integrate with external tools (monitoring, asset systems)

Performance & Optimization

• Tune discovery schedules and reduce scan time
• Optimize MID Server performance and load balancing
• Identify and eliminate duplicate CI creation

Collaboration & Support

• Work with infrastructure, network, and application teams
• Provide L3 support for Discovery and Service Mapping issues

Technical Skills

• Strong hands-on experience with ServiceNow Discovery & Service Mapping

Expertise in:

• o Discovery Patterns, Probes & Sensors
• o MID Server setup and troubleshooting
• o ECC Queue debugging
• o Service Mapping (top-down & horizontal discovery)
• Strong scripting skills (JavaScript, Glide APIs)
• Knowledge of networking concepts (DNS, HTTP, TCP/IP, ports)
• Experience with Linux/Windows administration basics
• Cloud & Infra Knowledge
• Familiarity with AWS, Azure, or GCP discovery
• Understanding of microservices and container environments
• CMDB Knowledge
• Strong understanding of CMDB data model and CI relationships
• Experience with IRE and reconciliation rulesData normalization and governance practices

Location - hyderabad ,pune, mumbai, bangalore, noida , gurgaon