Unit Head

Cygnus Medicare; Ludhiana; On-site; INR 2,800,000 - 4,400,000; Full time

Job summary

Ujala Cygnus Hospitals in Punjab seeks a Unit Head – Hospital Operations to lead overall P&L performance, drive revenue, occupancy, and service utilization across a multi-specialty setting.

The role focuses on cost management, quality, patient satisfaction, regulatory compliance, and cross-functional leadership to deliver operational excellence. MBA/MHA with 10–15 years of hospital ops experience preferred; candidates from Chandigarh, Mohali, Ludhiana, Amritsar are encouraged to apply.

Qualifications

• MBA/MHA or equivalent with 10–15 years hospital operations experience.
• Strong exposure to P&L, cost management, EBITDA, marketing, and business development.
• Proven leadership in multi-specialty hospital settings.

Responsibilities

• Drive P&L performance and achieve revenue, profitability, and EBITDA targets.
• Control costs through budget discipline and operational efficiencies.
• Lead growth by increasing patient footfall, occupancy, and service use.
• Drive marketing, doctor engagement, corporate tie-ups, and brand visibility.
• Improve conversion ratios (OPD-IPD, Surgery, Diagnostics, ER) to boost revenue.
• Ensure smooth operations with focus on quality, patient satisfaction and compliance.
• Monitor KPIs: Occupancy, ARPOB, ALOS, Revenue, EBITDA, Patient Satisfaction.
• Lead and develop cross-functional teams for operational excellence.

Skills

P&L Management

Cost Control

Operational Leadership

Marketing & Business Development

Cross-functional Leadership

Education

MBA/MHA or equivalent

Job description

Were Hiring!!

Position : Unit Head – Hospital Operations
Location : Punjab
Hospital : Ujala Cygnus Hospitals
Candidate Preference - From Chandigarh, Mohali, Ludhiana, Amritsar

At Ujala Cygnus, we believe that leadership in healthcare is all about transforming lives. Every day, our hospitals stand as the only hope for thousands of families who deserve access to world-class care, closer to home.

Key Responsibilities :-

• 1. Drive overall P&L performance and achieve revenue, profitability, and EBITDA targets.
• 2. Ensure effective cost management through budget control and operational efficiencies.
• 3. Lead business growth by increasing patient footfall, occupancy, and service utilization.
• 4. Drive marketing initiatives, doctor engagement, corporate tie-ups, and brand visibility.
• 5. Improve conversion ratios (OPD-IPD, Surgery, Diagnostics, Emergency Admissions) to maximize revenue.
• 6. Ensure smooth hospital operations with a focus on quality, patient satisfaction, and regulatory compliance.
• 7. Monitor key operational KPIs including Occupancy, ARPOB, ALOS, Revenue, EBITDA, and Patient Satisfaction.
• 8. Lead and develop cross-functional teams to deliver operational excellence and business objectives.

Preferred Profile

• 1. MBA/MHA or equivalent. 10–15 years of hospital operations experience with strong exposure to P&L, Cost Management, EBITDA, Marketing, and Business Development.
• 2. Proven leadership experience in managing multi-specialty hospitals.

If you are a strategic thinker with strong business acumen, exceptional people skills, and a deep understanding of hospital operations — we want to meet you.