Unit Head

DR Ravi Mehta Consultancy Services (opc); Bengaluru; On-site; INR 51,850,000 - 70,150,000; Full time

Job summary

VAAYU is seeking a Unit Director to lead the Centre Operations, directing a multidisciplinary team of 20–25 staff including doctors, nurses and admin. The role focuses on day-to-day execution, operational excellence, and building a robust network with referring doctors and partners.

The candidate should have healthcare operations or hospital admin experience, superior process skills, and excellent English and Kannada communication.

Qualifications

• Experience in healthcare operations or hospital administration.
• Meticulous, process-oriented and organised.
• Excellent communication skills in English and Kannada.

Responsibilities

• Lead day-to-day operations and ensure seamless execution across all services.
• Drive operational efficiency, SOP implementation, process excellence and continuous quality improvement.
• Recruit, develop and retain high-performing teams; build a strong hiring pipeline and professional network to support future growth.
• Manage and motivate diverse teams including doctors, paramedical staff, support services, administration and marketing.
• Supervise marketing execution and ensure initiatives translate into measurable outcomes.
• Optimise financial performance through resource utilisation, cost control, analytics and operational metrics.
• Build and nurture relationships with referring doctors, referral hospitals, corporates and strategic partners.
• Ensure unit maintenance, regulatory compliance, infrastructure upkeep and smooth daily functioning.
• Use analytics, integration and data-driven decision-making to improve performance and support sustainable growth.
• Work closely with leadership to convert plans into measurable results.

Job description

Unit Director Role

The Director Centre Operations will lead the day-to-day functioning of the centre with a primary mandate of operations and execution. You will lead a multidisciplinary team of approximately 20–25 people comprising doctors, physiotherapists, nurses, technicians, supportive staff, administrative and marketing personnel. Business continuity is the mandate, and Business development is a secondary responsibility and is expected to evolve through operational excellence, relationships and patient satisfaction.

Key Responsibilities

• Lead day-to-day operations and ensure seamless execution across all services.


• Drive operational efficiency, SOP implementation, process excellence and continuous quality improvement.


• Recruit, develop and retain high-performing teams; build a strong hiring pipeline and professional network to support future growth.


• Manage and motivate diverse teams including doctors, paramedical staff, support services, administration and marketing.


• Supervise marketing execution and ensure initiatives translate into measurable outcomes.


• Optimise financial performance through resource utilisation, cost control, analytics and operational metrics.


• Build and nurture relationships with referring doctors, referral hospitals, corporates and strategic partners.


• Ensure unit maintenance, regulatory compliance, infrastructure upkeep and smooth daily functioning.


• Use analytics, integration and data-driven decision-making to improve performance and support sustainable growth.


• Work closely with leadership to convert plans into measurable results.

What VAAYU needs/What Will Make You Successful in This Role

A dependable, high-integrity professional with experience in healthcare operations or hospital administration who enjoys execution and ground-level excellence. You should be meticulous, process-oriented and organised, with excellent communication skills in English and Kannada. You take ownership, follow through, develop people, earn respect, solve problems and enjoy making systems work better every day.

Compensation

610 Lakhs per annum (based experience) plus performance-linked incentives and opportunities for career growth as VAAYU expands.

Please check our website at vaayuchest.com before you apply

Specific Points – Please Read Carefully Before Applying

We are looking for a long-term team member who enjoys building people, systems and organisations. If this resonates with you, we would be delighted to hear from you.

• Along with your CV, please send a one-page note answering: (1) Why do you believe you are suitable for this role? (2) Describe one operational or process improvement you introduced in your previous organisation that resulted in a measurable improvement. (3) What attracted you to VAAYU and this position?


• This is a hands-on execution role. It involves working closely with doctors, patients and staff every day. If you are primarily looking for a strategic, desk-based or corporate management role, this position is unlikely to be the right fit.


• At VAAYU, we value sincerity, integrity, ownership, meticulous execution and follow-through far more than polished presentations or management jargon.


• Applicants should have sufficient experience in healthcare operations or hospital administration with demonstrated responsibility for leading multidisciplinary teams and delivering measurable operational outcomes.


• We read every application carefully. Thoughtful applications that demonstrate genuine interest in the role are greatly appreciated.