Underwriting Auditor

Ethos; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ethos is seeking an Underwriting Quality Auditor to ensure the accuracy, consistency, and compliance of underwriting decisions through structured case audits and KPI tracking. You will identify trends, provide feedback, coach underwriters, and collaborate with training and process teams to improve SOPs and automation initiatives within the underwriting function.

This role requires 5+ years in life/health underwriting, strong attention to detail, and excellent analytical and communication skills.

Qualifications

• Graduate/Postgraduate in Medicine, or related field (M Pharma / Nursing/MBBS preferred).
• 5 or more years in Life/Health Insurance Underwriting with exposure to managing Underwriting quality or audit functions.
• Strong knowledge of APS/EHR/Lab Piq interpretation and US based underwriting guidelines.
• High attention to detail and analytical thinking.
• Strong communication for feedback and reporting.
• Proficiency in MS Excel for trend analysis and scorecards.

Responsibilities

• Audit underwriting cases to evaluate risk decisions, evidence utilization, and documentation quality against carrier guidelines and SOPs
• Track and report quality metrics — error rates, decision accuracy, and SLA compliance
• Provide structured feedback and support coaching interventions for underwriters
• Identify trends in errors and evidence quality; elevate systemic issues to leadership
• Collaborate with training team on identifying training needs
• Contribute to process improvement, SOP enhancement, and automation initiative

Skills

Attention to detail

Analytical thinking

Communication skills

Education

Medical degree or related field

Tools

MS Excel

Job description

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About The Role

The Underwriting Quality Auditor ensures the accuracy, consistency, and compliance of underwriting decisions by conducting structured case audits, identifying quality gaps, and driving continuous improvement across the underwriting function.

Duties And Responsibilities

• Audit underwriting cases to evaluate risk decisions, evidence utilization, and documentation quality against carrier guidelines and SOPs
• Track and report quality metrics — error rates, decision accuracy, and SLA compliance
• Provide structured feedback and support coaching interventions for underwriters
• Identify trends in errors and evidence quality; elevate systemic issues to leadership
• Collaborate with training team on identifying training needs
• Contribute to process improvement, SOP enhancement, and automation initiative

Qualifications And Skills

• Graduate/Postgraduate in Medicine, or related field (M Pharma / Nursing/MBBS preferred)
• 5 or more years in Life/Health Insurance Underwriting with exposure to managing Underwriting quality or audit functions
• Strong knowledge of APS/EHR/Lab Piq interpretation and US based underwriting guidelines
• High attention to detail and analytical thinking
• Strong communication for feedback and reporting
• Proficiency in MS Excel for trend analysis and scorecards

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

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