Underwriting Auditor

Dormont Manufacturing Co; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Dormont Manufacturing Co is seeking an experienced Underwriting Quality Auditor in Bengaluru, Karnataka. In this role, you will ensure the accuracy, consistency, and compliance of underwriting decisions through structured case audits.

Key responsibilities include auditing cases, tracking quality metrics, providing feedback, and collaborating on training needs. Ideal candidates will have over 5 years in life or health insurance underwriting and strong knowledge of underwriting guidelines.

Qualifications

• Must have over 5 years in Life/Health Insurance Underwriting with exposure to quality or audit functions.
• Strong knowledge of APS/EHR/Lab Piq interpretation and US based underwriting guidelines.

Responsibilities

• Audit underwriting cases to evaluate risk decisions, evidence utilization, and documentation quality.
• Track and report quality metrics — error rates, decision accuracy, and SLA compliance.
• Provide structured feedback and support coaching interventions for underwriters.

Skills

Attention to detail

Analytical thinking

Communication skills

Proficiency in MS Excel

Education

Graduate/Postgraduate in Medicine, M Pharma, Nursing, or MBBS

Job description

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the Role:

The Underwriting Quality Auditor ensures the accuracy, consistency, and compliance of underwriting decisions by conducting structured case audits, identifying quality gaps, and driving continuous improvement across the underwriting function.

Roles and Responsibilities:

• Audit underwriting cases to evaluate risk decisions, evidence utilization, and documentation quality against carrier guidelines and SOPs
• Track and report quality metrics — error rates, decision accuracy, and SLA compliance
• Provide structured feedback and support coaching interventions for underwriters
• Identify trends in errors and evidence quality; elevate systemic issues to leadership
• Collaborate with training team on identifying training needs
• Contribute to process improvement, SOP enhancement, and automation initiatives

Qualifications and Skills

• Graduate/Postgraduate in Medicine, or related field (M Pharma / Nursing/MBBS preferred)
• >5 years in Life/Health Insurance Underwriting with exposure to quality or audit functions
• Strong knowledge of APS/EHR/Lab Piq interpretation and US based underwriting guidelines
• High attention to detail and analytical thinking
• Strong communication for feedback and reporting
• Proficiency in MS Excel for trend analysis and scorecards

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

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