Underwriting Auditor

Ethos Watch; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Ethos is seeking an Underwriting Quality Auditor to ensure accuracy, consistency, and compliance of underwriting decisions. You will audit cases, track quality metrics, and drive continuous improvement across underwriting processes.

The ideal candidate has 5+ years in Life/Health insurance underwriting with audit exposure, strong Excel skills, and excellent communication to provide structured feedback to underwriters. This role offers growth within a dynamic, inclusive team.

Qualifications

• 5+ years in Life/Health Insurance Underwriting with exposure to managing Underwriting quality or audit functions.
• Strong knowledge of APS/EHR/Lab Piq interpretation and US based underwriting guidelines.
• High attention to detail and analytical thinking.
• Strong communication for feedback and reporting.

Responsibilities

• Audit underwriting cases to evaluate risk decisions, evidence utilization, and documentation quality against carrier guidelines and SOPs.
• Track and report quality metrics - error rates, decision accuracy, and SLA compliance
• Provide structured feedback and support coaching interventions for underwriters
• Identify trends in errors and evidence quality; elevate systemic issues to leadership
• Collaborate with training team on identifying training needs
• Contribute to process improvement, SOP enhancement, and automation initiative

Skills

Attention to detail

Analytical thinking

Communication

MS Excel

Education

Graduate/PG in Medicine or related field

Tools

MS Excel

Job description

About Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.

About the role

The Underwriting Quality Auditor ensures the accuracy, consistency, and compliance of underwriting decisions by conducting structured case audits, identifying quality gaps, and driving continuous improvement across the underwriting function.

Duties and Responsibilities:

• Audit underwriting cases to evaluate risk decisions, evidence utilization, and documentation quality against carrier guidelines and SOPs
• Track and report quality metrics - error rates, decision accuracy, and SLA compliance
• Provide structured feedback and support coaching interventions for underwriters
• Identify trends in errors and evidence quality; elevate systemic issues to leadership
• Collaborate with training team on identifying training needs
• Contribute to process improvement, SOP enhancement, and automation initiative

Qualifications and Skills:

• Graduate/Postgraduate in Medicine, or related field (M Pharma / Nursing/MBBS preferred)
• 5 or more years in Life/Health Insurance Underwriting with exposure to managing Underwriting quality or audit functions
• Strong knowledge of APS/EHR/Lab Piq interpretation and US based underwriting guidelines
• High attention to detail and analytical thinking
• Strong communication for feedback and reporting
• Proficiency in MS Excel for trend analysis and scorecards

Don t meet every single requirement If you re excited about this role but your past experience don t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

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