UK BPO Process Executive

ViswaVardhan Vyapara; Anantapuram; On-site; INR 250,000 - 350,000; Full time

Job summary

ViswaVardhan Vyapara in Anantapuramu (Andhra Pradesh) seeks a UK BPO Process Executive to handle client-facing voice processes for UK-based customers. This is an on-site, full-time role with UK-aligned hours; candidates must have clear spoken English and professional phone etiquette.

Responsibilities include handling inbound/outbound calls, following scripts and SOPs, updating CRM/ticketing systems, and meeting daily targets for call volume and quality.

Qualifications

• Fluent spoken English with neutral or UK-friendly accent.
• Good listening skills and professional telephone etiquette.
• Basic computer skills — typing, browsers and CRM tools.
• Freshers welcome; prior BPO or customer service experience is a plus.
• Telugu and English required; Hindi is a plus.

Responsibilities

• Handle inbound and outbound voice calls for assigned UK client processes.
• Follow scripts, SOPs, and compliance guidelines on every interaction.
• Update CRM and ticketing systems with accurate call notes.
• Meet daily call volume, quality, and attendance targets.
• Participate in training, calibration, and feedback sessions.

Skills

Fluent English

Good listening

Basic computer skills

Freshers welcome

BPO experience a plus

Telugu + English

Hindi a plus

Job description

All positions

Full-time Anantapuramu

On-site

UK BPO Process Executive

Join our UK BPO operations team and handle client-facing voice processes for UK-based customers. You will manage calls, document interactions accurately, and meet daily quality and productivity targets. This is an on-site, full-time role in Anantapuramu with UK-aligned working hours. Clear spoken English and a professional phone manner are essential.

Responsibilities

• Handle inbound and outbound voice calls for assigned UK client processes
• Follow scripts, SOPs, and compliance guidelines on every interaction
• Update CRM and ticketing systems with accurate call notes
• Meet daily call volume, quality, and attendance targets
• Participate in training, calibration, and feedback sessions

Requirements

• Fluent spoken English with neutral or UK-friendly accent
• Good listening skills and professional telephone etiquette
• Willingness to work UK shift hours (timings shared at interview)
• Basic computer skills — typing, browsers, and CRM tools
• Freshers welcome; prior BPO or customer service experience is a plus

Role Requirements

Good communication skills — Telugu and English required; Hindi is a plus

Location: Anantapuramu (on-site only, no remote)

Passionate, go-getter, and self-learner attitude

Willingness to work UK shift hours (timings shared at interview)

Wired headset with noise-cancelling mic for voice processes

Anantapuramu, Andhra Pradesh

UK shift hours (timings shared at interview)

Salary: Discussed at interview based on experience

Applying for UK BPO Process Executive. We usually respond within 3–5 business days.