TSR Agent Tech Support | Google Workspace

Gratitude India; Indore District, Chennai District; On-site; INR 240,000 - 300,000; Full time

Job summary

Gratitude India is seeking a TSR/Agent for Tech Support to assist customers across Chennai and Indore. You will handle phone, email and chat inquiries, diagnose technical issues, and manage support tickets to ensure high-quality service.

Ideal candidates bring 6 months to 2 years of technical support experience, strong communication, and a 60–80 WPM typing speed, with a notice period up to 30 days.

Qualifications

• 6 months–2 years of technical support/service desk experience.
• Strong communication skills.
• Typing at 60–80 WPM.
• Notice period up to 30 days.

Responsibilities

• Handle phone, email and chat support, troubleshoot technical issues, manage tickets and deliver high-quality customer service.

Skills

Typing 60-80 WPM

Troubleshooting

Ticketing

Communication

Tools

Google Workspace

Job description

Hiring TSR/Agent – Tech Support for Chennai & Indore. Handle phone, email and chat support, troubleshoot technical issues, manage tickets and deliver high-quality customer service. Google Workspace expertise required.

Required Candidate profile

6 months–2 years of technical support/service desk experience. Strong communication, 60–80 WPM typing, troubleshooting and ticketing skills. Notice period up to 30 days.