Trip Operations Executive

GoGoVan; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

GoGoVan in Chennai is seeking a Trip Operations Executive (Fresher) to coordinate and monitor daily trip operations, support drivers and customers, and maintain operational efficiency within the logistics team. This is an excellent entry point for fresh graduates aiming to build a career in logistics, transportation, and operations management.

The ideal candidate holds a Bachelor's degree, has good English and local-language communication, basic MS Excel skills, and strong problem-solving and

Qualifications

• Bachelor's degree in any discipline.
• Freshers are welcome to apply.
• Good communication skills in English and local language.
• Basic knowledge of MS Excel and computer applications.
• Strong problem-solving and coordination skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Monitor and manage daily trip operations from pickup to delivery.
• Coordinate with drivers, customers, and internal teams to ensure smooth trip execution.
• Track vehicle movements and provide timely status updates.
• Resolve operational issues and escape critical concerns when required.
• Maintain trip records, operational reports, and documentation.
• Ensure compliance with company processes and service standards.
• Follow up on trip delays, exceptions, and customer queries.
• Support process improvements and operational excellence initiatives.

Skills

Communication skills

Coordination

Problem solving

Attention to detail

Team player

Education

Bachelor's degree

Tools

MS Excel

Job description

Trip Operations Executive (Fresher)

Job Summary

We are seeking energetic and detail-oriented fresh graduates to join our Operations team as Trip Operations Executives. The role involves coordinating and monitoring daily trip operations, ensuring timely vehicle movement, supporting drivers and customers, and maintaining operational efficiency. This is an excellent opportunity for candidates looking to build a career in logistics, transportation, and operations management.

Key Responsibilities

• Monitor and manage daily trip operations from pickup to delivery.
• Coordinate with drivers, customers, and internal teams to ensure smooth trip execution.
• Track vehicle movements and provide timely status updates.
• Resolve operational issues and escape critical concerns when required.
• Maintain trip records, operational reports, and documentation.
• Ensure compliance with company processes and service standards.
• Follow up on trip delays, exceptions, and customer queries.
• Support process improvements and operational excellence initiatives.

Requirements

• Bachelor's degree in any discipline.
• Freshers are welcome to apply.
• Good communication skills in English and local language.
• Basic knowledge of MS Excel and computer applications.
• Strong problem-solving and coordination skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Preferred Skills

• Customer-focused mindset.
• Attention to detail and accuracy.
• Willingness to work in rotational shifts, if required.
• Team player with a proactive attitude.

Experience

0-1 Year (Freshers Preferred)

Location

Chennai

Employment Type

Full-Time