Travel Support Administrator

blackwhite; Bengaluru Urban; On-site; INR 350,000 - 550,000; Full time

Job summary

BlackWhite in Bengaluru is seeking a Travel Support Administrator to coordinate flights, hotels and ground transport while ensuring cost efficiency and policy compliance.

The role requires 2–4 years of travel support experience, a graduate degree, and strong English communication. You will manage itineraries, monitor budgets, and provide proactive travel advice to travelers and vendors.

Qualifications

• Graduate with 2–4 years travel support experience.
• Proficient in travel bookings and itineraries.
• Fluent in English.
• Able to manage multiple bookings and timelines.

Responsibilities

• Booking and Coordination: Arranging flights, accommodations, transportation and other travel logistics.
• Budget Management: Managing travel expenses and ensuring costs stay within allocated budgets.
• Policy Compliance: Ensuring all travel arrangements adhere to client travel policies.
• Vendor Negotiation: Negotiating with travel agencies to secure the best rates and services.
• Itinerary Management: Check and share detailed travel itineraries, ensuring they meet traveler needs.
• Troubleshooting: Resolving issues during travel, such as flight changes.
• Travel Advice: Providing travelers with information on regulations and safety protocols.
• Record Keeping: Maintaining accurate records of travel arrangements and expenses.
• Communication: Coordinating with travelers, vendors, and stakeholders.
• Staying Updated: Keeping abreast of travel trends and safety measures.

Skills

Organizational Skills

Communication Skills

Attention to Detail

Problem-Solving Skills

Knowledge of Travel Industry

Customer Service Skills

Negotiation Skills

Computer Skills

Language Skills

Education

Any Graduate

Tools

Travel Booking Systems

MS Office

Job description

Job Title

Travel Support Administrator

Qualification

Any Graduate and Above

Relevant Experience

2 – 4 Years

Must Have Skills

• 1.Organizational Skills: Excellent organizational and time management skills are crucial for managing multiple travel arrangements simultaneously.
• 2.Communication Skills: Strong written and verbal communication skills are needed to interact with travelers, vendors, and other stakeholders.
• 3.Attention to Detail: Meticulous attention to detail is necessary to ensure accuracy in bookings and itineraries.
• 4.Problem-Solving Skills: The ability to quickly and effectively resolve travel-related issues.
• 5.Knowledge of Travel Industry: Familiarity with travel booking systems, industry trends, and travel regulations.
• 6.Customer Service Skills: Providing excellent customer service to ensure a positive travel experience with a consultative approach.
• 7.Negotiation Skills: Negotiating with vendors to secure the best rates and services.
• 8.Computer Skills: Proficiency in using computer systems for booking and managing travel.
• 9.Language Skills: Fluency in English is often required, and knowledge of other languages can be an advantage.

Good Have Skills

Experience in International Travel Booking

Roles and Responsibilities

• 1.Booking and Coordination: Arranging flights, accommodations, transportation (car rentals, etc.), and other travel logistics.
• 2.Budget Management: Managing travel expenses and ensuring costs stay within allocated budgets.
• 3.Policy Compliance: Ensuring all travel arrangements adhere to client travel policies and procedures.
• 4.Vendor Negotiation: Negotiating with travel agencies to secure the best rates and services using resources for comparison.
• 5.Itinerary Management: Check and share detailed travel itineraries, ensuring they meet the needs of travelers.
• 6.Troubleshooting: Resolving any issues that arise during travel, such as flight cancellations or unexpected changes.
• 7.Travel Advice: Providing travelers with information on travel regulations, and safety protocols if any.
• 8.Record Keeping: Maintaining accurate records of travel arrangements, expenses, and other relevant data.
• 9.Communication: Communicating effectively with travelers, vendors, and other stakeholders.
• 10.Staying Updated: Keeping abreast of travel trends, regulations, and safety measures.

The goal is to make travel smooth, cost-effective, and stress-free for everyone.

Location

Bangalore

CTC Range

3.5 – 5.5 LPA (Lakhs Per Annum)

Notice Period

Immediate

Mode of Interview

Virtual

Shift Timing

UK Shift

Mode of Work

Work From Office