Travel Sales Consultant

Travelin Corporate Solutions Llp; Gurugram District; Sur place; INR 260 000 - 420 000; Plein temps

Résumé du poste

Travelin Corporate Solutions Llp in Gurugram is seeking a motivated customer service executive to handle inquiries via phone, email, and chat, delivering courteous and professional support.

The role involves processing travel bookings, cancellations, and amendments, upselling holiday packages, and resolving complaints while achieving sales targets in a fast-paced travel services environment.

Responsabilités

• Handle customer inquiries via phone calls, emails, and chats to provide exceptional customer service.
• Process travel bookings, cancellations, and amendments efficiently.
• Upsell holiday packages and tour packages to increase revenue through effective communication with customers.
• Ensure timely resolution of customer complaints and issues while maintaining a high level of professionalism.
• Meet sales targets by upselling relevant products and services to customers.

Description du poste

Roles and Responsibilities

• Handle customer inquiries via phone calls, emails, and chats to provide exceptional customer service.
  
• Process travel bookings, cancellations, and amendments efficiently.
  
• Upsell holiday packages and tour packages to increase revenue through effective communication with customers.
  
• Ensure timely resolution of customer complaints and issues while maintaining a high level of professionalism.
  
• Meet sales targets by upselling relevant products and services to customers.