Travel Operations Executive

Tripknock Leisure; New Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

Tripknock Leisure is seeking a focused Travel Operations Executive to oversee tour operations, hotel bookings, transportation, and customer coordination for domestic and international packages.

The role requires strong communication, destination knowledge, and the ability to manage multiple vendors while ensuring quality service and timely confirmations.

Qualifications

• Bachelor's degree in Travel & Tourism, Hospitality, Business or related field.
• 1-3 years of experience in travel operations preferred; freshers with good communication may apply.
• Experience in handling domestic and international tour operations is desirable.

Responsibilities

• Handle day-to-day tour operations and booking management.
• Coordinate with hotels, transport vendors, guides, and other travel partners.
• Prepare tour itineraries, vouchers, and travel documents.
• Manage hotel reservations, transportation, sightseeing, and package confirmations.
• Assist customers with travel queries before and during the trip.
• Monitor booking status and ensure timely confirmations.
• Handle operational issues and provide quick solutions during tours.
• Coordinate with sales and marketing teams for smooth package execution.
• Maintain records of bookings, payments, and vendor details.
• Ensure customer satisfaction and service quality.

Skills

Communication skills

Destination knowledge

Itinerary planning

Vendor coordination

Problem solving

Group tour handling

Vendor negotiation

MS Excel

MS Word

Education

Bachelor's degree in Travel & Tourism / Hospitality / Business

Tools

MS Excel

MS Word

Email

Job description

Job Summary

We are looking for a dedicated and detail-oriented Travel Operations Executive to manage tour operations, hotel bookings, transportation, customer coordination, and overall travel arrangements. The ideal candidate should have good communication skills, destination knowledge, and the ability to handle travel operations smoothly for domestic and international tour packages.

Key Responsibilities

• Handle day-to-day tour operations and booking management.
• Coordinate with hotels, transport vendors, guides, and other travel partners.
• Prepare tour itineraries, vouchers, and travel documents.
• Manage hotel reservations, transportation, sightseeing, and package confirmations.
• Assist customers with travel queries before and during the trip.
• Monitor booking status and ensure timely confirmations.
• Handle operational issues and provide quick solutions during tours.
• Coordinate with sales and marketing teams for smooth package execution.
• Maintain records of bookings, payments, and vendor details.
• Ensure customer satisfaction and service quality.

Required Skills

• Good communication and customer handling skills.
• Knowledge of domestic and international destinations.
• Basic understanding of travel operations and itinerary planning.
• Ability to coordinate with multiple vendors and clients.
• Problem-solving and multitasking abilities.
• Experience in handling group tours, FIT bookings, and customised packages will be preferred.
• Knowledge of hotel contracting and vendor negotiation is an advantage.
• Ability to work under pressure during peak travel seasons.
• Experience in pilgrimage, leisure, or international tour operations will be an added advantage.
• Familiarity with MS Excel, Word, and email communication.

Qualifications

• Bachelors degree in Travel & Tourism, Hospitality, Business, or related field.
• 1-3 years of experience in travel operations preferred.
• Freshers with good communication skills may also apply.

Salary

Salary will depend on experience, destination knowledge, and operational skills.