Travel Desk Executive

Shah Coal; Mumbai; On-site; INR 420,000 - 680,000; Full time

Job summary

Shah Coal Pvt Ltd in Mumbai seeks an experienced Travel Desk Coordinator to manage end-to-end travel for top management and staff. You will liaise with airlines, hotels, and transport vendors, ensuring cost-effective, policy-compliant itineraries and accurate travel documentation.

You will handle emergency schedule changes, coordinate with the finance team for reimbursements, and generate MIS reports to support strategic travel decisions.

Qualifications

• Bachelor's degree in any field.
• 3–5 years in administration or corporate travel desk.
• Proficient in Excel and MS Office for data tracking.
• Excellent verbal and written English and Hindi communication.
• Strong negotiation skills for dynamic hotel/transport pricing.
• Calm, solution-focused under travel schedule changes.

Responsibilities

• Arrange flights, trains, buses, and rental cars for domestic and international trips.
• Book hotel accommodations and negotiate corporate rates.
• Process visas, passports, and travel insurance.
• Manage last-minute changes and emergencies efficiently.
• Verify travel bills and coordinate with finance for reimbursements.
• Generate MIS reports and ensure policy compliance.

Skills

Excel

Communication (Hindi/English)

Negotiation

Problem-solving

Education

Bachelor's degree

Tools

MS Office

Job description

The role involves handling end-to-end travel needs for top Management and staff. The selected candidate will work directly with Airline portals, book transport and hotels, and manage travel documents. This position acts as the primary link between traveling staff and the finance department.

Key Responsibilities:

• Booking Travel: Arrange flights, trains, buses, and rental cars for domestic and international trips.
• Reserving Stays: Book hotel accommodations and negotiate corporate discount rates.
• Managing Documents: Process visa applications, passport renewals, and travel insurance.
• Handling Emergencies: Solve last-minute cancellations, delays, or schedule changes quickly.
• Expenses Tracking: Verify travel bills, coordinate with finance for reimbursements, and generate monthly Management Information System (MIS) reports.
• Policy Compliance: Ensure all travel plans strictly follow company rules and structural budgets.

Required Skills & Qualifications:

• Education: Bachelors degree (Graduate) in any field.
• Experience: 3 to 5 years of professional work experience in an administration or corporate travel desk role.
• Computer Skills: Basic to advanced hands-on knowledge of Microsoft Excel and MS Office for data tracking.
• Communication: Excellent, clear verbal and written communication skills in both Hindi and English.
• Negotiation: Proven ability to secure the best dynamic pricing from hotels and transport vendors.
• Problem-Solving: Calm, professional demeanor to efficiently handle stressful, sudden changes in travel schedules.

Recruitment & Corporate Office Contact Details

Shah Coal Pvt Ltd

Centre Point, 5th Floor, Junction of SV Road & Juhu Road,

Santacruz (West), Mumbai - 400054

Landmark: Above Standard Chartered Bank