Travel Consultant II, Pune

BCD Travel; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

BCD Travel in Pune, India is seeking a Senior Travel Consultant to act as the face of the company, handling current and new client requests, traveling with them to ensure smart, cost-efficient travel solutions.

You will communicate effectively, work with Amadeus GDS, and advise on visas, fares, and policy-compliant itineraries. The role includes handling complex itineraries and reissues, with opportunities to improve client relationships.

Qualifications

• Working knowledge of the travel industry, policies, procedures, and processes.
• Knowledge of visas, including transit visa requirements.
• Expertise in routing and itinerary planning.
• Experience of Implant handling.
• Strong verbal and written communication skills in English.
• Familiarity with Concur online booking tool is a plus.
• Corporate Travel experience supporting India-based corporate travellers.

Responsibilities

• Search and confirm travel reservations for the customer.
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Skills

Customer service

English communication

Itinerary planning

Visa knowledge

Concur familiarity

Tools

Amadeus GDS

Concur

Job description

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Date: Oct 27, 2026

Location: IN, Pune, Office, India, APAC

Explore your journey at BCD and challenge the status quo!

Full time, Pune, India

You will report to Rohit Nakulan

If you have any inquiries, please contact Amrita Upadhyaya, Senior Talent Acquisition Partner

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Agent, you will

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• Working knowledge of the travel industry, policies, procedures, and processes
• Knowledge of visas, including transit visa requirements
• Expertise in routing and itinerary planning
• Experience of Implant handling
• Advanced skills in GDS Amadeus
• Strong verbal and written communication skills in English
• Familiarity with Concur online booking tool is a plus
• Corporate Travel experience supporting India-based corporate travellers.
• Hands-on experience with India POS ticketing, airline fare rules, exchanges, refunds, and airline policies.
• Strong knowledge of domestic and international airline routings originating from India.
• Experience handling complex itineraries and providing consultative travel servicing.
• Ability to independently manage reissues, schedule changes, and policy-compliant travel solutions

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].