Travel Consultant II, Mumbai

BCD Travel; Maharashtra; On-site; INR 400,000 - 700,000; Full time

Benefits offered by this job

Flexible hours

Work from home / remote options

Career growth

Generous vacation

Wellbeing tools

Travel industry perks & discounts

Inclusive environment

Work From Anywhere 60 days/year

Job summary

BCD Travel in Mumbai is seeking a Travel Consultant to be the face of the company, handling reservations, policy consultation, and client service for international corporate accounts.

You will work with Amadeus GDS, ensure compliance with regulations, and identify opportunities to improve processes and client relationships, reporting to Bhushan Sampat, with Amrita Upadhyaya as Talent Acquisition partner.

Qualifications

• Experience managing international corporate travel programs.
• Able to assist corporate clients with day-to-day travel needs.
• Strong knowledge of travel policies, procedures, and processes.
• Excellent verbal and written English communication.

Responsibilities

• Search and confirm travel reservations for customers.
• Advise on travel policy compliance and options.
• Handle regulations (DOT, TSA, passports, visas).
• Provide industry information such as fares, exchange costs, penalties.
• Review processes to improve client relationships and outcomes.
• Maintain up-to-date knowledge of travel industry trends.

Skills

Travel management

Corporate travel

Customer service

English fluency

Tools

Amadeus GDS

Job description

Shape What's Next With BCD

Travel Consultant

Full time, Mumbai, India

You will report to Bhushan Sampat

If you have any inquiries, please contact Amrita Upadhyaya, Senior Talent Acquisition Partner

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

What You'll Do

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

What You'll Bring

• Prior travel management experience with an exposure working with International Corporate.
• Ability to assist corporate customers with their day to day travel requirements.
• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in GDS Amadeus
• Strong verbal and written communication skills in English

Why you’ll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by exploring our career site and checking out our social media:

• Career site BCD
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.bcdtravel.com/blog/

What’s In It For You

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Work at the forefront of travel technology and help shape the future of business travel
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Work From Anywhere opportunity for 60 days per year

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].