Travel Consultant II, Pune

BCD; Pune District; Sur place; INR 350 000 - 550 000; Plein temps

Résumé du poste

BCD Travel Pune seeks a Senior Travel Consultant to handle inquiries from current and new clients, ensuring travel plans are optimized and compliant. You will manage complex itineraries and communicate solutions clearly, delivering exceptional service to corporate travelers in India.

This role reports to the Talent Acquisition Partner and requires strong Amadeus skills and industry knowledge. As a Travel Agent, you will manage reservations, compliance, visas, and documentation, while offering

Qualifications

• Experience in the travel industry and handling client requests.
• Strong knowledge of travel policies and regulations.
• Ability to create and modify itineraries accurately.
• Excellent communication and relationship-building with clients.

Responsabilités

• Search and confirm travel reservations for clients.
• Provide consultation based on client travel policy.
• Handle visas, passports, and other regulatory requirements.
• Inform clients about fares, penalties, and exchange costs.
• Review processes and relationships to suggest improvements.
• Stay updated on industry developments affecting travel.

Connaissances

Customer service

Communication skills

Policy compliance

Itinerary planning

Problem solving

Team collaboration

Outils

Amadeus GDS

Concur

Description du poste

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Date: Oct 27, 2026

Location: IN, Pune, Office, India, APAC

Explore your journey at BCD and challenge the status quo!

Full time, Pune, India

You will report to Rohit Nakulan

If you have any inquiries, please contact Amrita Upadhyaya, Senior Talent Acquisition Partner

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Agent, you will

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• Working knowledge of the travel industry, policies, procedures, and processes
• Knowledge of visas, including transit visa requirements
• Expertise in routing and itinerary planning
• Experience of Implant handling
• Advanced skills in GDS Amadeus
• Strong verbal and written communication skills in English
• Familiarity with Concur online booking tool is a plus
• Corporate Travel experience supporting India-based corporate travellers.
• Hands-on experience with India POS ticketing, airline fare rules, exchanges, refunds, and airline policies.
• Strong knowledge of domestic and international airline routings originating from India.
• Experience handling complex itineraries and providing consultative travel servicing.
• Ability to independently manage reissues, schedule changes, and policy-compliant travel solutions

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].