Travel Consultant GDS Ticketing ( Blended process)

IGT Solutions; Gurugram District; On-site; INR 45,000 - 55,000; Full time

Job summary

Atain is seeking an experienced Travel Consultant with hands-on GDS ticketing experience for international travel. The role covers airline reservations, ticketing, refunds, reissues, exchanges and MCO processing.

Blended (Voice + Non-Voice) process requires at least 6 months in corporate travel or travel operations. Graduate candidates only, with strong communication skills, are encouraged to apply.

Qualifications

• Must have hands-on GDS ticketing experience.
• Experience in airline reservations, ticketing, and GDS transactions.
• Minimum 6 months of experience in corporate travel or travel processes.

Responsibilities

• Process flight ticket refunds and cancellations.
• Handle ticket reissues and exchanges.
• Process MCOs (Miscellaneous Charge Orders).
• Manage airline reservations and ticketing transactions.
• Handle travel-related customer queries through voice and non-voice channels.
• Work on GDS platforms and ensure accurate ticketing operations.

Skills

GDS Ticketing

Airline Reservations

Ticketing Transactions

Education

Graduate

Tools

GDS Platforms

Job description

Travel Consultant GDS Ticketing (Blended Process)

Company:Atain

Job Role: Travel Consultant / GDS Ticketing Executive

Process: Blended (Voice + Non-Voice)

Experience: Minimum 6 Months

Qualification: Graduate

Salary: Up to 50,000 CTC

Job Description

We are hiring experienced Travel Consultants with strong hands-on experience in GDS operations and international travel ticketing.

Candidates must have practical experience in airline reservations, ticketing, and GDS transactions.

Key Responsibilities

• Process flight ticket refunds and cancellations.
• Handle ticket reissues and exchanges.
• Process MCO (Miscellaneous Charge Order).
• Manage airline reservations and ticketing transactions.
• Handle travel-related customer queries through voice and non-voice channels.
• Work on GDS platforms and ensure accurate ticketing operations.

Eligibility Criteria

• Graduate candidates only.
• Minimum 6 months of experience in corporate travel or travel process.
• Strong hands-on GDS ticketing experience is mandatory.
• Must have independently processed refunds, reissues, exchanges, MCOs and cancellations.
• Excellent verbal and written communication skills.
• Candidates with CRM-only experience who transfer ticketing requests to a separate ticketing team are not eligible.

Interview Process

1. HR Round
2. VET & VWT
3. Travel Test
4. Operations Round