Transport Executive

Jones Lang Lasalle Property Consultants; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Jones Lang Lasalle Property Consultants in Powai, Mumbai, is seeking a Transport Operations Coordinator to support employee transport services, streamline rosters, manage vendors, and ensure compliant, on-time operations.

The role requires 1-3 years in transport operations, strong communication, and the ability to work in rotational night shifts, contributing to safe, cost-effective transport for a major client.

Qualifications

• Bachelor's degree in any discipline.
• 1-3 years of experience in transport operations, administration, or logistics coordination.
• Corporate or BPO transport management experience strongly preferred.
• Good verbal and written communication skills for professional interaction with employees and vendors.
• Strong teamwork and collaboration abilities to work effectively across departments.
• Proficiency in MS Office (Excel, Word) and data entry for maintaining logs and reports.
• Excellent attention to detail with focus on accuracy in documentation and record-keeping.
• Strong organizational skills to manage multiple routes, schedules, and priorities simultaneously.
• High integrity, punctuality, and reliability in handling time-sensitive operations.
• Customer service orientation with ability to handle queries and concerns professionally.
• Flexibility to work in shifts and adapt to fast-paced, 24/7 operational requirements.
• Analytical mindset to review reports, identify trends, and support process improvements

Responsibilities

• Prepare, review, and manage daily and shift-wise transport rosters for employee pick-up and drop, ensuring vehicles are dispatched on time.
• Record start times, mileage, kilometer readings, driver details, staff boarding times, and initial pick-up times accurately for documentation.
• Ensure only authorized employees listed on roster sheets are transported as per approval protocols and process requirements.
• Monitor vehicle departure times and ensure each vehicle leaves at exact appointed time with complete trip documentation.
• Support maintenance of 24/7 transport helpdesk by logging calls, assisting with queries, and documenting urgent requests efficiently.
• Track trip progress in real-time and report any incidents, speeding cases, delays, or exceptions immediately to Transport Helpdesk.
• Communicate with drivers and transport team over radio and other channels as needed for coordination.
• Keep accurate log books upon arrival at client site and maintain digital records, excluding any excess mileage.
• Collaborate closely with JLL teammates, transport team, vendor supervisors, security, and facility management to ensure safe operations.
• Ensure compliance with all transport processes, employee data protection, and safety protocols at all locations.
• Maintain important transport-related contact lists and keep vendor supervisor information current.
• Assign unique reference numbers to transport requests and prepare work orders for each service requirement.
• Monitor completion of work orders and track fulfillment against service level agreements.
• Assist in scheduling and monitoring of routine and ad hoc trips based on employee requirements.
• Prepare daily, weekly, and monthly transport summary reports with trip volumes, on-time performance, and incident logs.
• Support calculation and validation of vendor invoices based on trip logs and contractual rates.
• Address employee transport queries with courtesy and professionalism, contributing to seamless workplace experience.
• Monitor and support improvement programs for transport efficiency, cost optimization, and service quality.
• Willingness to work in rotational shifts

Skills

Transport operations

Vendor coordination

Roster management

MS Office

Data entry

Communication skills

Teamwork

Attention to detail

Education

Bachelor's degree

Job description

Role Overview

6 days Working

Rotational Shift (Night Shift Inculded)

Role & responsibilities

Support all aspects of employee transport operations at The Client at Powai, ensuring safe, reliable, cost-effective, and fully documented service delivery. Manage efficient daily routing, vendor coordination, roster management, and compliance with all contractual and statutory requirements while maintaining 24/7 transport support.

Key Responsibilities:

• Prepare, review, and manage daily and shift-wise transport rosters for employee pick-up and drop, ensuring vehicles are dispatched on time


• Record start times, mileage, kilometer readings, driver details, staff boarding times, and initial pick-up times accurately for documentation


• Ensure only authorized employees listed on roster sheets are transported as per approval protocols and process requirements


• Monitor vehicle departure times and ensure each vehicle leaves at exact appointed time with complete trip documentation


• Support maintenance of 24/7 transport helpdesk by logging calls, assisting with queries, and documenting urgent requests efficiently


• Track trip progress in real-time and report any incidents, speeding cases, delays, or exceptions immediately to Transport Helpdesk


• Communicate with drivers and transport team over radio and other channels as needed for coordination


• Keep accurate log books upon arrival at client site and maintain digital records, excluding any excess mileage


• Collaborate closely with JLL teammates, transport team, vendor supervisors, security, and facility management to ensure safe operations


• Ensure compliance with all transport processes, employee data protection, and safety protocols at all locations


• Maintain important transport-related contact lists and keep vendor supervisor information current


• Assign unique reference numbers to transport requests and prepare work orders for each service requirement


• Monitor completion of work orders and track fulfillment against service level agreements


• Assist in scheduling and monitoring of routine and ad hoc trips based on employee requirements


• Prepare daily, weekly, and monthly transport summary reports with trip volumes, on-time performance, and incident logs


• Support calculation and validation of vendor invoices based on trip logs and contractual rates


• Address employee transport queries with courtesy and professionalism, contributing to seamless workplace experience


• Monitor and support improvement programs for transport efficiency, cost optimization, and service quality


• Willingness to work in rotational shifts

Qualifications:

• Bachelor's degree in any discipline


• 1-3 years of experience in transport operations, administration, or logistics coordination


• Corporate or BPO transport management experience strongly preferred


• Good verbal and written communication skills for professional interaction with employees and vendors


• Strong teamwork and collaboration abilities to work effectively across departments


• Proficiency in MS Office (Excel, Word) and data entry for maintaining logs and reports


• Excellent attention to detail with focus on accuracy in documentation and record-keeping


• Strong organizational skills to manage multiple routes, schedules, and priorities simultaneously


• High integrity, punctuality, and reliability in handling time-sensitive operations


• Customer service orientation with ability to handle queries and concerns professionally


• Flexibility to work in shifts and adapt to fast-paced, 24/7 operational requirements


• Analytical mindset to review reports, identify trends, and support process improvements