Transition Lead

Accenture; Gurugram District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Accenture is seeking a Transition Lead in India to oversee the end-to-end transfer of services, teams, or processes with minimal disruption and alignment to organizational goals.

You will coordinate multiple workstreams, manage timelines, and ensure readiness for knowledge transfer, technology, and people integration, while engaging stakeholders and mitigating risks for a smooth transition.

Qualifications

• Must To Have Skills: Proficiency in ServiceNow ITOM Discovery.
• Experience in managing IT service transitions and understanding of IT operations management.
• Strong organizational skills to handle multiple workstreams and deliverables effectively.
• Ability to engage with diverse stakeholders and manage expectations throughout the transition process.
• Familiarity with tools and methodologies for knowledge transfer and process integration.
• Capability to identify potential risks and develop mitigation strategies to ensure smooth execution.

Responsibilities

• Oversee and coordinate all aspects of transitioning services, teams, or processes.
• Manage timelines, stakeholders, and deliverables across workstreams like knowledge transfer, technology, and people integration.
• Ensure readiness and a smooth execution.
• Independently contribute as an SME in transition activities.
• Coordinate with various teams to ensure alignment and readiness for transition activities.
• Monitor progress and address risks or issues impacting the transition timeline.

Skills

ServiceNow ITOM Discovery

Organizational skills

Education

15 years full time education

Job description

Project Role : Transition Lead
Project Role Description : Oversee and coordinate all aspects of transitioning services, teams, or processes from one state to another, with minimal disruption and alignment to organizational goals. Manage timelines, stakeholders, and deliverables across workstreams like knowledge transfer, technology, and people integration. Ensure readiness and a smooth execution.
Must have skills : ServiceNow ITOM Discovery
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Transition Lead, your day involves overseeing and coordinating the seamless transfer of services, teams, or processes from their current state to a new operational phase. You will manage multiple workstreams, ensuring that timelines are met and stakeholders remain informed and engaged. Your role requires careful planning and execution to minimize disruptions while aligning all activities with the broader organizational objectives. You will facilitate knowledge transfer, integrate technology and personnel effectively, and ensure that all parties are prepared for the transition to achieve a smooth and successful outcome.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Coordinate with various teams to ensure alignment and readiness for transition activities.
• Monitor progress and address any risks or issues that may impact the transition timeline.
• Support junior team members by providing guidance and sharing best practices.
• Facilitate communication between stakeholders to maintain transparency and collaboration.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow ITOM Discovery.
• Experience in managing IT service transitions and understanding of IT operations management.
• Strong organizational skills to handle multiple workstreams and deliverables effectively.
• Ability to engage with diverse stakeholders and manage expectations throughout the transition process.
• Familiarity with tools and methodologies for knowledge transfer and process integration.
• Capability to identify potential risks and develop mitigation strategies to ensure smooth execution.

Additional Information:

• The candidate should have minimum 3 years of experience in ServiceNow ITOM Discovery.
• This position is based at our DDC5E - SEZ location.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.