Transition Coordinator

Excis Compliance; Navi Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Excis is hiring a Transition Project Coordinator in India to plan, coordinate, and manage IT service transitions into operational support.

You will work with customers, vendors and internal teams to track milestones, mitigate risks, manage dependencies, and deliver smooth onboarding and handovers.

This role offers a collaborative, growth‑focused environment with exposure to global projects and ITIL‑based service management. Excellent communication and documentation skills are required.

Qualifications

• ITIL principles, IT service management, infrastructure, cloud environments, and operational support processes.
• Experience coordinating IT service transitions, migrations, and handovers with multiple milestones.
• Strong communication and interpersonal skills across customers, vendors and internal teams.
• Ability to identify and manage transition risks, dependencies, and issues to ensure on-time delivery.
• Experience preparing project status reports, dashboards, and governance updates.

Responsibilities

• Transition Coordination: develop and manage transition plans, milestones and schedules for IT services, applications, and infrastructure.
• Stakeholder & Vendor Management: coordinate activities across internal teams, customers, vendors, and project teams while managing dependencies, risks, and issues.
• Reporting & Service Readiness: facilitate knowledge transfer, documentation, and readiness activities; prepare status reports and governance updates.

Skills

Transition coordination

Stakeholder management

Risk management

Reporting & dashboards

ITIL knowledge

Organizational skills

Job description

WE’RE HIRING AS A TRANSITION PROJECT COORDINATOR IN INDIA!

Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Transition Project Coordinator to plan, coordinate, and manage the transition of IT services, applications, and infrastructure into operational support. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

• Client in 190+ countries

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From coordinating complex IT transitions to collaborating with customers, vendors, and internal teams, we put our people first.

Start your journey with Excis and grow with us!

What You’ll Do:

• Transition Coordination: Develop and manage transition plans, milestones, and schedules for IT services, applications, and infrastructure. Coordinate service onboarding and offboarding, migrations, application handovers, and knowledge transfer activities to ensure smooth delivery into operational support.
• Stakeholder & Risk Management: Coordinate activities across internal teams, customers, vendors, and project teams while managing dependencies, risks, and issues through to resolution. Ensure transition activities remain aligned with agreed timelines, quality standards, SLAs, and ITIL best practices.
• Reporting & Service Readiness: Facilitate knowledge transfer, documentation, and operational readiness activities. Prepare status reports, dashboards, and governance updates while monitoring transition progress and proactively communicating any risks, issues, or potential impacts to stakeholders.

What You Need:

• IT & Service Management Knowledge: Solid understanding of ITIL principles, IT service management, infrastructure, cloud environments, and operational support processes.
• Transition & Project Coordination: Experience coordinating IT service transitions, migrations, application handovers, service onboarding/offboarding, and project activities, with the ability to manage multiple milestones and deliverables simultaneously.
• Stakeholder & Vendor Management: Strong communication and interpersonal skills with the ability to effectively coordinate internal teams, customers, vendors, and project stakeholders across different functions.
• Risk & Issue Management: Proven ability to identify and manage transition risks, dependencies, and issues, track actions through resolution, and ensure successful delivery against agreed timelines, quality standards, and SLAs.
• Organizational & Reporting Skills: Excellent organizational, multitasking, and time management abilities, with experience preparing project status reports, dashboards, governance updates, transition documentation, and knowledge transfer materials.

Why Join Us?

At Excis, your work matters. You’ll be part of a dynamic, collaborative team where your coordination and service management expertise directly contribute to successful IT transitions and operational excellence. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies and global teams.

Enjoy the opportunity to work on complex IT transitions, collaborate with customers and technology teams, and contribute to the successful delivery of services for a global IT leader that values innovation and excellence.