Transition Manager

Jabil; India; Remote; INR 3,500,000 - 5,500,000; Full time

Job summary

Jabil is seeking a Transition Manager to join the US & India Delivery Team, leading complex service and process transitions from client environments or incumbents to Jabil. The role emphasizes strategic planning, meticulous execution, and seamless knowledge transfer across global teams.

The ideal candidate brings 15+ years of transition experience, strong leadership, stakeholder management, and ITIL/PMP/Prince2 expertise, with the ability to coordinate across time zones including US Eastern

Qualifications

• Bachelor’s degree in Business, IT, or related field (MBA preferred).
• 15+ years of experience in service transition, project management, or service delivery.
• Experience supporting US-based and global clients across timezones.
• Certifications in ITIL, PMP, or Prince2 preferred.
• Strong leadership, communication, and stakeholder management skills.

Responsibilities

• Develop transition strategies and detailed transition plans.
• Define scope, timelines, resource requirements, and risk mitigation strategies.
• Lead end-to-end planning and execution of service or process transitions.
• Coordinate cross-functional teams to ensure smooth and successful delivery.
• Ensure seamless knowledge transfer, process migration, and operational handover.
• Oversee training, documentation, and stakeholder communication throughout the transition.
• Conduct regular status updates, governance meetings, and executive briefings.
• Manage client expectations and ensure high levels of satisfaction.
• Monitor and report on transition progress, risks, and issues to leadership.
• Ensure all transition documentation, SOPs, and knowledge bases are created and maintained.
• Drive compliance with organizational standards and regulatory requirements.
• Support post-transition handover and stabilization efforts.
• Conduct post-transition reviews and implement lessons learned.

Skills

Transition management

Project management

Stakeholder engagement

Communication skills

Cross-cultural teams

Client relationship management

MS Project

PowerPoint

MS Office

Time-zone coordination

Education

Bachelor’s degree in Business/IT

MBA preferred

Tools

MS Project

PowerPoint

Job description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. ProcureAbility has partnered alongside many of the most innovative procurement teams since our founding in 1996 to design scalable and outcomes-based procurement solutions. The Fortune 1000 trusts our advisory, managed services, digital, and staffing and recruiting solutions to transform their procurement capabilities. Our unique delivery model, leading-edge methodologies, and access to unbundled resources are flexible and customized. Solely focused on procurement organizations’ success, our industry-leading service capabilities help our clients transform their operations, drive growth, and reimagine what’s possible.

We have an exciting opportunity on our team for a Transition Manager. The Transition Manager will work alongside the US & India Delivery Team in managing complex transitions within the services. The ideal candidate will be responsible for planning, executing, and overseeing the seamless transition of services, processes, from client environments or incumbent vendors to our organization. This role requires strong leadership, project management, stakeholder management, and the ability to build and lead a high-performing transition team.

What can you expect to do?

• Develop comprehensive transition strategies and detailed transition plans
• Define scope, timelines, resource requirements, and risk mitigation strategies
• Work in collaboration with internal and external stakeholders
• Lead end-to-end planning and execution of service or process transitions
• Coordinate cross-functional teams to ensure smooth and successful delivery
• Ensure seamless knowledge transfer, process migration, and operational handover
• Oversee training, documentation, and stakeholder communication throughout the transition
• Conduct regular status updates, governance meetings, and executive briefings
• Manage client expectations and ensure high levels of satisfaction
• Monitor and report on transition progress, risks, and issues to leadership
• Ensure all transition documentation, SOPs, and knowledge bases are created and maintained
• Drive compliance with organizational standards and regulatory requirements
• Support post-transition handover and stabilization efforts
• Conduct post-transition reviews and implement lessons learned

Core Competencies

• Proven track record of managing large-scale transitions across geographies and domains.
• Strong project management and stakeholder engagement capabilities
• Excellent communication, negotiation, interpersonal skills, coordination, and problem-solving skills
• Ability to manage multiple transitions simultaneously in a fast-paced environment.
• Experience in managing cross-functional and cross-cultural teams
• Excellent client relationship skills
• Excellent storytelling, documentation, and verbal and written communication skills
• Ability to influence clients, including C-Suite executives
• Strong active listening skills and the ability to ask clarifying questions
• Proficient in Microsoft suite of applications, expert PowerPoint slide creation and MS Project
• Ability to manage multiple transitions in parallel
• Self-starter, demonstrating initiative and confidence, ability to self-motivate, and work collaboratively with others
• Ability to manage own workload, maintain deadlines, and prioritize / reprioritize effectively
• Ability to work in a challenging, fast-paced, and results-driven team environment
• Attention to detail in a metrics-driven model
• Ability to provide 6 or more hours of overlap with US Eastern Time Zone

What is the experience needed to be successful in this role?

• Bachelor’s degree in Business, IT, or related field (MBA preferred).
• 15+ years of experience in service transition, project management, service delivery or equivalent work experience within the procurement services function
• Experience supporting US-based and global companies and clients across timezones
• Worked within procurement consulting world
• Strong understanding service delivery models and ITIL, PMP/Prince2 methodologies (certifications preferred).

Location: This role is remote based in India working as an extension of the US-based team.

Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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