Training Specialist

GSM - Xanh SM; New Delhi; On-site; INR 50,000 - 70,000; Full time

Job summary

A transportation service company in New Delhi is seeking a dedicated Training Specialist responsible for overseeing and delivering training programs for employees. The ideal candidate will have a bachelor’s degree, a minimum of 3 years of experience in training or employee development, and strong communication skills. Flexibility, a service mindset, and the ability to handle large training classes are crucial for this role. Join us to enhance the skills and effectiveness of our team.

Qualifications

• Minimum 3 years of experience in delivering training or conducting employee development activities.
• English proficiency is an advantage.
• Experience in ride-hailing, e-commerce, logistics industry preferred.

Responsibilities

• Responsible for training activities and monitoring training effectiveness.
• Develop training deployment plans for assigned target groups.
• Directly deliver classroom training sessions.

Skills

Excellent presentation and communication skills

Ability to organize and coordinate large-scale classes (100+ participants)

Strong time management and organizational skills

Education

Bachelor’s degree or higher

Preferred majors: Human Resource Management, Transportation, Education, or related fields

Job description

Responsible for training activities and monitoring the training effectiveness of assigned employee groups.

Organizational Development & People Management

• Participate in training and periodic evaluation of internal trainers and vocational trainers
• Support onboarding and integration of new employees within assigned scope

System Management

• Proficient in using the Elearning – LMS training system

Professional Responsibilities

• Develop training deployment plans for assigned target groups
• Execute training programs as planned and handle arising needs
• Directly deliver classroom training sessions
• Conduct field coaching and performance evaluation
• Track and report post-training results
• Organize retraining sessions for drivers/employees with violations

REQUIREMENTS

Education / Qualifications

• Bachelor’s degree or higher
• Preferred majors: Human Resource Management, Transportation, Education, or related fields
• English proficiency is an advantage
• Minimum 3 year of experience
• Experience in delivering training or conducting employee development activities
• Experience in ride-hailing, e-commerce, logistics industry would be preferred.

Personal Qualities / Work Attitude

• Ability to adapt quickly
• High sense of responsibility and willingness to learn
• Hardworking and proactive
• Strong service mindset and positive thinking

Knowledge

• Knowledge of training and human resource development
• Competency in training planning, implementation, and effectiveness evaluation
• Understanding of the transportation service industry is an advantage

Skills

• Excellent presentation and communication skills
• Ability to organize and coordinate large-scale classes (100+ participants)
• Strong time management and organizational skills