Training Manager

Urban Company; Ahmedabad District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Urban Company in Ahmedabad is seeking a Training Manager to design and oversee training programs for professionals delivering home cleaning services in the city. You will develop content, conduct hands-on sessions, and align SOPs with industry standards to ensure consistent service quality.

You will monitor effectiveness, collaborate with cross-functional teams to identify training needs, and stay updated on best practices for blue‑collar workers.

Responsibilities

• Manage all training programs for home cleaning professionals in the designated city.
• Develop and refine training content aligned with industry standards.
• Provide hands-on training and SOP support to partners to ensure high-quality service.
• Implement strategies to improve service quality through training interventions.
• Monitor and evaluate training effectiveness and adjust to evolving needs.
• Collaborate with cross-functional teams to identify training needs and solutions.
• Stay updated on industry trends and best practices for blue-collar training.

Job description

• Manage all training programs for professionals offering home cleaning services in the allotted city.
• Develop and refine training content, ensuring it aligns with industry standards and best practices.
• Provide hands‑on training and support to professional partners on standard operating procedures (SOPs) to ensure the delivery of high‑quality services.
• Implement strategies to improve service quality through training interventions.
• Monitor and evaluate the effectiveness of training programs, making necessary adjustments to meet evolving business needs.
• Collaborate with cross‑functional teams to identify training needs and develop targeted solutions to address gaps.
• Stay updated on industry trends and best practices in training and development for blue‑collar workers.