Trainer

Concentrix; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Concentrix in Mumbai is seeking an experienced training professional to design and deliver programs for insurance sales teams. You will lead the creation of targeted curricula, develop engaging training materials, and deliver sessions to enhance performance.

Responsibilities include needs analysis, solution customization, client relationship management, and monitoring program effectiveness to drive measurable improvements in sales outcomes.

Qualifications

• 3-10 years of experience in BPO operations, insurance sales or related field.
• Strong understanding of insurance products, policies and procedures.
• Excellent communication, presentation and interpersonal skills.

Responsibilities

• Design and deliver training programs for insurance sales teams to improve their skills and knowledge.
• Conduct needs analysis to identify training gaps and develop customized solutions.
• Develop and maintain relationships with clients to understand their requirements and preferences.
• Monitor the effectiveness of training programs through feedback mechanisms.

Job description

Roles and Responsibilities :

• Design and deliver training programs for insurance sales teams to improve their skills and knowledge.
• Conduct needs analysis to identify training gaps and develop customized solutions.
• Develop and maintain relationships with clients to understand their requirements and preferences.
• Monitor the effectiveness of training programs through feedback mechanisms.

Job Requirements :

• 3-10 years of experience in BPO operations, insurance sales, or related field.
• Strong understanding of insurance products, policies, and procedures.
• Excellent communication, presentation, and interpersonal skills.