Trainer

Gloplax Solutions; Hyderabad; On-site; INR 500,000 - 800,000; Full time

Job summary

Gloplax Solutions in Hyderabad is seeking a Training Specialist to design, deliver, and sustain programs for Medical Coding and Revenue Cycle Management. You will partner with the Training Manager and Operations to drive knowledge adoption across healthcare teams.

The role requires 3+ years in training for healthcare processes, strong presentation skills, and proficiency with MS Office and LMS platforms. Certification in medical coding is a plus, with a focus on improving training effectiveness.

Qualifications

• Graduate in any discipline (B.Sc./M.Sc. Nursing, B. Pharm, M. Pharm, or Life Sciences education is preferred).
• 3+ years of overall experience with minimum of 2+ years of experience in training for Medical Coding, Account Receivables Process in Healthcare operations / Revenue cycle Management (RCM)
• In-depth understanding of RCM lifecycle and terminology (ICD, CPT, HCPCS, EOBs, etc.)
• Preferred Certified Revenue Cycle Representative (CRCR).
• Strong presentation and facilitation skills
• Ability to evaluate training effectiveness and improve learning programs
• Proficiency in MS Office tools and LMS platforms
• Excellent communication and interpersonal skills
• Certification in medical coding or healthcare processes is a plus.

Responsibilities

• Work with Training Manager, Operations to identify training need analysis (TNA) for all employees
• Work with Training Manager to Develop and update training content based on process updates, inputs
• Deliver training sessions for new hires and upskilling for existing staff in RCM verticals (Medical coding, charge entry, AR, payment posting, etc.)
• Leverage different modes of training delivery methods - including classroom instruction, e-learning and on-the-job training
• Assess trainee performance through evaluations, feedback sessions, and certification tests
• Review training needs and performance monthly basis and perform focus group and monitor progress of the batches till they become 100% productive.
• Maintain training MIS reports and ensure documentation of all training activities including bottom quartile management
• Conduct refresher training at the defined frequency.

Skills

Training delivery

Presentation skills

MS Office

Communication skills

Education

Bachelor's degree or higher in Life Sciences/Healthcare

Tools

LMS platforms

MS Office Suite

Job description

Customer Obsession - Consistently provide exceptional experience for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas - Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence - Execute at a high level by demonstrating our “Best in KLAS”

Work with Training Manager, Operations to identify training need analysis (TNA) for all employees

Work with Training Manager to Develop and update training content based on process updates, inputs

Deliver training sessions for new hires and upskilling for existing staff in RCM verticals (Medical coding, charge entry, AR, payment posting, etc.)

Leverage different modes of training delivery methods - including classroom instruction, e-learning and on-the-job training

Assess trainee performance through evaluations, feedback sessions, and certification tests

Review training needs and performance monthly basis and perform focus group and monitor progress of the batches till they become 100% productive.

Maintain training MIS reports and ensure documentation of all training activities including bottom quartile management

Conduct refresher training at the defined frequency.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education, Certifications & Experience.

• Graduate in any discipline (B.Sc./M.Sc. Nursing, B. Pharm, M. Pharm, or Life Sciences education is preferred)
• 3+ years of overall experience with minimum of 2+ years of experience in training for Medical Coding, Account Receivables Process in Healthcare operations / Revenue cycle Management (RCM)
• In-depth understanding of RCM lifecycle and terminology (ICD, CPT, HCPCS, EOBs, etc.)
• Preferred Certified Revenue Cycle Representative (CRCR).
• Strong presentation and facilitation skills
• Ability to evaluate training effectiveness and improve learning programs
• Proficiency in MS Office tools and LMS platforms
• Excellent communication and interpersonal skills
• Certification in medical coding or healthcare processes is a plus.