Traffic Manager

Blackbuck; Nagpur District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

BlackBuck Superloads seeks a seasoned operations leader to own end-to-end area operations in the designated territory. You will drive growth, scalability, and ensure quality in vehicle placement and fulfilment across booking offices and truckers.

You will manage day-to-day metrics, troubleshoot escalations, and mentor a high-performing branch operations team to deliver seamless marketplace operations and timely collections.

Responsibilities

• Own and drive end-to-end area operations for BlackBuck Superloads in the assigned territory.
• Manage and troubleshoot day-to-day fulfilment metrics across branches and ensure process adherence.
• Resolve escalations between booking offices and truckers to maintain smooth operations.
• Drive collections through centrally defined frameworks at city/state/zone levels.
• Hire, mentor, and manage high-performing branch operations teams.

Job description

• Own and Drive End-to-end Area Operations for the commission based truck placement business (BlackBuck Superloads) BlackBuck platform for the assigned territory. Own the business growth, scalability
• Manage and troubleshoot day to day key fulfilment metrics in each branch - Vehicle placement for various booking offices orders, process adherence and driving the quality metrics on various operational workflows
• Resolve escalations on both the sides of the marketplace [for booking offices and truckers] and ensuring smooth operations
• Execute centrally defined collections framework and processes at the city/state/Zone level to drive collections.
• Hiring, mentoring and managing a team of high performing branch operations teams