Trade Operations Specialist

Cielo; Bengaluru; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Cielo is seeking a Trade Operations Specialist to manage import/export activities from Bangalore, coordinating with customs brokers and service providers to ensure compliant and timely movement of RM, PM, FG, and other materials. The role involves documentation, ERP data maintenance, and collaboration with Supply Chain, Manufacturing, Logistics, and Compliance teams.

The ideal candidate will have 5–9 years in trade operations, strong knowledge of international trade regulations, and experience

Qualifications

• Bachelor's degree in Supply Chain, Logistics, International Trade, Business or related field (or equivalent).
• 5-9 years of experience in trade operations, international logistics, or customs coordination.
• Adequate knowledge of international trade regulations and customs processes.
• Experience preparing or supporting trade documentation.
• Language knowledge is an added advantage (Korean/Japanese/Chinese/Bahasa).
• Proficiency in ERP/SAP systems and standard office tools.

Responsibilities

• Execute import, export, and transit activities per procedures and governance frameworks.
• Support end-to-end movement of RM/PM/FG and other materials through customs clearance and receipt at destination.
• Prepare, validate, and maintain trade and customs documentation for regulatory compliance.
• Coordinate customs clearance with brokers and service providers to ensure timely release of goods.
• Support logistics handoffs across providers to maintain material flow continuity.
• Monitor trade execution status, escalate issues and non-compliance risks per escalation protocols.
• Support monitoring of trade service provider performance and adherence to requirements.
• Maintain accurate trade execution data in ERP and trade-related systems for reporting and audit readiness.
• Respond to internal stakeholders on trade execution status and documentation.
• Assist with continuous improvement by identifying execution issues and process improvements.

Skills

Attention to detail

Analytical thinking

Stakeholder coordination

Communication

Time management

Education

Bachelor's degree in Supply Chain/Logistics/International Trade

Tools

ERP / SAP systems

Office tools

Job description

Hi,

We're hiring for Trade Operations Specialist

Job location: Bangalore (India)

Key Accountabilities / Responsibilities

• Execute assigned import, export, and transit activities in accordance with established procedures and governance frameworks
• Support endtoend movement of raw materials (RM), packaging materials (PM), finished goods (FG), and other dutiable or nondutiable materials, from material availability at origin through customs clearance and physical receipt at destination
• Prepare, validate, and maintain trade and customs documentation, ensuring accuracy, completeness, and compliance with regulatory requirements
• Coordinate customs clearance activities with customs brokers and relevant service providers,supporting timely and compliant release of goods
• Support logistics handoffs across transportation providers, customs, and destination sites to ensure continuity of material flows
• Monitor trade execution status, identify routine issues, and escalation exceptions, delays, or compliance risks in line with defined escalation protocols
• Support monitoring of trade service provider performance, including documentation quality, service delivery, and adherence to contractual and regulatory requirements
• Maintain accurate trade execution data in ERP and traderelated systems, supporting reporting, visibility, and audit readiness
• Respond to internal stakeholder inquiries related to trade execution status and documentation
• Support continuous improvement initiatives by identifying execution issues and process improvement opportunities

Team Leadership & People Management

• No direct people management responsibility
• Works collaboratively within the trade operations and supply chain teams

Stakeholder & External Interface

• Internal: Supply Chain, Manufacturing, Logistics, Finance, Compliance, Planning
• External: Customs brokers, 3PLs, freight forwarders, export warehouse vendors, regulatory authorities (as required)

Key Decision Rights

• Executes trade activities within defined procedures and authority limits
• Escalates compliance, execution, and service provider issues in accordance with governance frameworks

Qualifications & Experience

Minimum Requirements

• Bachelors degree in Supply Chain, Logistics, International Trade, Business, or a related field, or equivalent experience
• 5-9 years of experience in trade operations, international logistics, or customs coordination
• Adequate knowledge of international trade regulations and customs processes
• Experience preparing or supporting trade documentation
• Language knowledge will be an added advantage (Korean / Japanese / Chinese / Bahasa)
• Proficiency in ERP /SAP systems and standard office tools

Ideal Candidate Requirements

• 5-9 years of experience in trade operations, customs brokerage support, freight forwarding, or international logistics
• Working knowledge of customs clearance processes and trade documentation
• Exposure to crossborder movements of materials or finished goods
• Strong attention to detail and documentation accuracy
• Ability to manage routine execution issues and elevate appropriately

Competencies & Skills

• Trade execution and documentation accuracy
• Compliance awareness and procedural discipline
• Attention to detail and analytical thinking
• Stakeholder coordination and communication
• Time management and prioritization

Working Conditions

• Multicountry or international operational environment
• Hybrid or onsite working in line with company policy
• Occasional travel as required