Track Lead - Network LAN/WAN

HCL Technologies Limited; Chennai District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

HCLTech is seeking a Network Team Manager to lead a 20–25 member network engineering team providing 24×7 operational support for enterprise SD-WAN, routing, switching, wireless and network infrastructure.

You will own service delivery outcomes, incident governance, and continuous improvement, ensuring high availability and meeting KRAs/SLAs while developing the team’s capabilities for the Chennai area.

Qualifications

• Experience leading a team of 20–25 network engineers.
• Ability to manage 24×7 operational support and incident governance.
• Strong knowledge of SD-WAN, routing, and switching technologies.

Responsibilities

• Lead a 20–25 network engineers team delivering 24×7 support across SD-WAN, routing, switching, wireless and infrastructure.
• Provide 24×7 operational support for enterprise SD-WAN, routing, switching, wireless and network infrastructure.
• Drive service delivery, KRAs, SLAs, incident governance and continuous improvement.

Skills

LAN/WAN

Routing & Switching

SD WAN technologies

Job description

This role owns service delivery outcomes, operational excellence, incident governance, and continuous improvement across both modern SD WAN platforms and traditional routing & switching environments. The manager ensures high service availability, quality delivery against defined KRAs, effective escalation handling, and long term team capability development.

Key Responsibilities

The Network Team Manager is responsible for leading and managing a team of 20–25 Network Engineers providing 24×7 operational support for enterprise SD WAN, Routing, Switching, Wireless, and Network Infrastructure services.

Skill Requirements

LAN/WAN, Routing & Switching fundamentals SD WAN technologies

Other Requirements

Team Leadership & People Management Manage a team of 20–25 network engineers operating in a 24×7 rotational shift model. Own team performance against defined KRAs, SLAs, and quality targets, and report performance metrics to leadership.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.