Tourism Operation Executive

Tour Times; Chennai; On-site; INR 180,000 - 300,000; Full time

Job summary

Tour Times in Chennai is seeking an entry-level tour operations assistant to help coordinate domestic and international tours. You will handle bookings, confirmations, and customer needs while working with hotels, transport providers, and guides to ensure smooth itineraries.

The role requires good communication, strong organization, and willingness to learn, with flexibility for hours and knowledge of domestic destinations an advantage.

Qualifications

• 0–1 year of experience in tourism, travel, hospitality, or a related field.
• Freshers are welcome to apply.
• Bachelor's degree or diploma in Tourism, Travel & Hospitality Management or a related field is preferred.
• Good communication and customer-handling skills.
• Fluent in English and Hindi (spoken and written).
• Basic knowledge of travel and tourism operations.
• Good organizational and time-management skills.
• Basic knowledge of MS Office / Google Workspace.
• Good attention to detail and willingness to learn.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Knowledge of domestic travel destinations is an added advantage.
• Willingness to work flexible hours when required.

Responsibilities

• Assist in coordinating domestic and international tour operations.
• Handle tour bookings, reservations, confirmations, and customer requirements.
• Coordinate with hotels, transport providers, tour guides, and other vendors.
• Prepare and maintain tour itineraries and operational documents.
• Communicate with customers and provide timely tour-related updates.
• Follow up with vendors and service providers to ensure timely arrangements.
• Maintain accurate customer and booking records.
• Assist with last-minute changes and special customer requirements.
• Ensure all tour arrangements are completed as per company standards.

Skills

Fluent English

Fluent Hindi

Communication skills

Customer service

MS Office

Google Workspace

Education

Bachelors in Tourism

Diploma in Hospitality

Tools

MS Office

Google Workspace

Job description

Company Description

Tour Times is a trusted yatra and holiday partner with over 40 years of experience, having served more than 25,000 tourists across southern India. The company is known for excellence in group tours and operates the Bharath Gaurav Train – South Star Rail, offering curated journeys across India and abroad. Tour Times is renowned for senior citizen–focused tours, as well as expertise in Rail Europe, cruises, and exclusive charter flight and train tours. Its all-inclusive itineraries cover destinations such as Europe, Dubai, Japan, Australia, Bali, Greece, Sri Lanka, and spiritual routes including Kailash Mansarovar, Mukthinath, Kashi, Ayodhya, 12 Jyotirlingas, Divya Desam, Char Dham, and key locations across South India, Karnataka, and Kashmir.

Role Description :

• Assist in coordinating domestic and international tour operations.
• Handle tour bookings, reservations, confirmations, and customer requirements.
• Coordinate with hotels, transport providers, tour guides, and other vendors.
• Prepare and maintain tour itineraries and operational documents.
• Communicate with customers and provide timely tour-related updates.
• Follow up with vendors and service providers to ensure timely arrangements.
• Maintain accurate customer and booking records.
• Assist with last-minute changes and special customer requirements.
• Ensure all tour arrangements are completed as per company standards.

Qualifications

• * *0–1 year of experience* in tourism, travel, hospitality, or a related field.
• * *Freshers are welcome to apply.*
• * Bachelor's degree or diploma in *Tourism, Travel & Hospitality Management* or a related field is preferred.
• * Good communication and customer-handling skills.
• * Fluent in English and Hindi* (spoken and written).
• * Basic knowledge of travel and tourism operations.
• * Good organizational and time-management skills.
• * Basic knowledge of *MS Office / Google Workspace*.
• * Good attention to detail and willingness to learn.
• * Ability to work in a fast-paced environment and handle multiple tasks.
• * Knowledge of domestic travel destinations is an added advantage.
• * Willingness to work flexible hours when required.