Operations

Star Tours Holidays; Mumbai; On-site; INR 240,000 - 420,000; Full time

Job summary

Star Tours Holidays in Mumbai seeks an organized Tour Operations Executive to plan and coordinate tour packages and ensure smooth execution of travel itineraries. You will liaise with hotels, airlines, and local service providers to deliver seamless experiences.

Key attributes are strong planning, attention to detail, and the ability to handle multiple tasks and resolve issues promptly. Knowledge of MS Excel and travel operations is valued, and effective communication with team members is

Qualifications

• Experience in planning tour packages and coordinating travel services.
• Ability to coordinate with hotels, airlines and service providers.
• Strong organizational and multi-tasking abilities.
• Basic knowledge of MS Excel.
• Attention to detail and problem-solving skills.
• Knowledge of travel and tourism operations is a plus.

Responsibilities

• Plan and organize tour packages, including accommodation, transportation, activities, and other travel services.
• Coordinate with hotels, airlines, and local service providers to confirm bookings and travel arrangements.
• Work with local guides, tour leaders, and other staff to ensure the smooth execution of tour itineraries.
• Monitor travel plans and manage changes, unexpected issues, or disruptions.
• Prepare tour-related documents and assist the Tour Manager with group tour arrangements.
• Maintain accurate travel records and ensure all required documents are complete.
• Coordinate with service providers to ensure timely delivery of services.
• Handle operational queries and support the team in resolving travel-related issues.

Skills

Planning

MS Excel

Communication

Coordination

Travel operations

Attention to detail

Job description

We are looking for an organized and detail-oriented Tour Operations Executive to plan and coordinate tour packages and ensure the smooth execution of travel itineraries. The candidate will coordinate with hotels, airlines, local service providers, tour guides, and other team members to provide a seamless travel experience.

Key Responsibilities:

• Plan and organize tour packages, including accommodation, transportation, activities, and other travel services.
• Coordinate with hotels, airlines, and local service providers to confirm bookings and travel arrangements.
• Work with local guides, tour leaders, and other staff to ensure the smooth execution of tour itineraries.
• Monitor travel plans and manage changes, unexpected issues, or disruptions.
• Prepare tour-related documents and assist the Tour Manager with group tour arrangements.
• Maintain accurate travel records and ensure all required documents are complete.
• Coordinate with service providers to ensure timely delivery of services.
• Handle operational queries and support the team in resolving travel-related issues.

Required Skills:

• Good planning and organizational skills.
• Basic knowledge of MS Excel.
• Good communication and coordination skills.
• Ability to manage multiple tasks and handle unexpected situations.
• Knowledge of travel and tourism operations will be an advantage.
• Attention to detail and problem-solving skills.