Total Rewards Senior Analyst

Accenture; Navi Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A global consulting firm in Navi Mumbai is seeking a skilled HR professional with 5 to 8 years of experience to oversee their Benefits Compensation team. The role requires strong leadership skills and a background in HR, particularly in compensation and benefits. Key responsibilities include providing strategic direction, managing performance, and ensuring compliance. The position involves decision-making authority and may require rotational shifts. High proficiency in Workday and MS Office is essential, along with strong communication and interpersonal skills.

Qualifications

• 5 to 8 years of relevant experience in HR.
• Minimum 4 years of team-handling experience.
• Strong English language communication skills.

Responsibilities

• Monitor and review administrative and operational activities.
• Manage and improve people performance, aligning them with organizational goals.
• Provide strategic oversight for the Benefits Compensation team.

Skills

Compensation Benefits – Compensation Administration Process Design

Education

Any graduation (degree)

Tools

MS Office

Workday

SAP

Oracle

Job description

Responsibilities

• Monitor and review administrative and operational activities with the team to achieve operational or deal objectives.
• Monitor and measure performance through metrics, audits and other processes to ensure organizational initiatives and goals are achieved.
• Provide strategic oversight and leadership for the Benefits Compensation team, ensuring consistent, compliant, and high‑quality service delivery across all employee tiers and geographies.
• Manage and improve people performance, aligning them with organizational goals.
• Provide business development support to the Associate Manager and client services team through active participation in client visits and initiatives.
• Participate actively in organization‑wide initiatives.
• Make day‑to‑day operational decisions, including workload, staffing, scheduling and adjusting work hours to meet deadlines (overtime, holidays, weekends).
• Monitor the voice of the customer through surveys and other communication channels, addressing development areas voiced by clients, third parties, or stakeholders.
• Encourage and drive continuous improvement measures on a day‑to‑day basis within the area of responsibility until closure.
• Provide timely and transparent recognition and rewards for the team.
• Recommend cost‑effective, efficient procedural or production alternatives.
• Work within clear budgetary guidelines.
• Develop people through mentoring, resolve conflicts, and drive a coaching culture.
• Encourage and monitor the team to create and follow up on development plans.
• Provide input to monthly top‑level service analysis for the client.
• Develop and drive comprehensive generic training plans to meet the needs of direct reports and ongoing requirements.
• Ensure high degree of compliance with documented processes and client/organizational policies.
• Define current process performance baseline metrics (as defined in the Metrics Data Collection Plan) and track/report on all operational statistics.
• Ensure OE documentation is updated and drive OE methodologies in day‑to‑day operations.
• Ensure all team members have the correct skills and training to deliver contractual requirements and achieve operational excellence.

Qualifications

Any graduation (degree) required.

5 to 8 years of relevant experience.

• 10+ years of overall experience, including at least 6 years in HR.
• Benefits and/or Compensation experience required.
• Workday experience required.
• Knowledge of HRMS such as SAP, Workday, Oracle.
• Strong MS Office and Excel skills.
• Proficient with Operational Excellence practices.
• Minimum 4 years of team‑handling experience.
• HR Domain certification is a plus.
• Strong English language communication skills.
• Excellent customer service skills.
• MS Office, database management, regulatory and non‑regulatory reporting, regulatory compliance, HR outsourcing, OE/CDP, and excellent communication and client relationship management skills.

Key Skills

• Compensation Benefits – Compensation Administration Process Design.

Role Overview

The role involves analysis and solving increasingly complex problems, interacting primarily with peers at Accenture and occasionally with clients and management. Decision authority impacts both personal and others’ work. The position may require rotational shift work.