Total Rewards New Associate

Accenture; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Accenture is hiring for a Total Rewards New Associate to support payroll, benefits, and compensation processes in a shared services environment. You will handle high-volume transactions, validate payroll data, and maintain data integrity in HRIS systems.

The role requires 0–1 year experience, any graduation, and readiness for Australian shift timings (9 am–5 pm Australian time). Strong attention to detail and professional communication are essential.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in HR operations or shared services is preferred.
• Exposure to compensation and benefits is an advantage.
• Familiarity with HRIS/payroll systems is beneficial.

Responsibilities

• Handle employee queries related to payroll, compensation, and benefits via contact center channels.
• Support payroll input validation, salary changes, bonus processing, and deductions.
• Assist in administration of employee benefits in Australia.
• Ensure accurate data entry and updates in HRIS and payroll systems.
• Maintain adherence to SLA/KPI metrics in a high-volume environment.
• Ensure data privacy and confidentiality of employee compensation information.

Skills

HR Operations

Compensation & Benefits

Employee data management

Communication skills

Attention to detail

High-volume transactions

Data privacy

Education

Bachelor's degree

Any Graduation

Tools

SAP

Workday

ADP

SuccessFactors

Job description

Skill required: Compensation & Benefits - Compensation Administration Process Design

Designation: Total Rewards New Associate

Qualifications: Any Graduation

Years of Experience: 0 to 1 years

What would you do?

The Compensation & Benefits New Associate supports the delivery of HR services related to payroll, employee benefits, and compensation processes within a shared services/contact center environment. The role involves handling employee queries, executing transactions, and ensuring accurate and compliant processing of compensation and benefits activities, while delivering a consistent employee experience.

What are we looking for?

Relevant years of experience into HR Operations or Shared Services experience

• Exposure to Compensation & Benefits or employee data management processes is an advantage"
• Bachelor-s degree (B.A / B.Com / B.Sc / B.Tech or equivalent).
• "Must be open to Australian shift timings:
  (9 am to 5 pm) Australian time"
• Basic understanding of Compensation & Benefits processes (payroll, benefits administration)
• Knowledge of Australia payroll regulations, taxation, and superannuation basics
• Familiarity with HRIS/payroll systems (SAP, Workday, ADP, SuccessFactors - preferred)
• Experience or understanding of contact center operations and SLA-driven delivery
• Strong attention to detail and accuracy in handling financial and employee data
• Good communication skills with ability to handle employee queries professionally and empathetically
• Ability to manage high-volume, repetitive transactions efficiently
• Basic analytical and problem-solving skills
• Understanding of data privacy requirements for sensitive compensation information
• Adaptability to fast-paced, process-driven environments

Roles and Responsibilities:

• Handle employee queries related to payroll, compensation, and benefits via contact center channels (calls, chat, portal)
• Support payroll input validation, salary changes, bonus processing, and deductions
• Assist in administration of employee benefits (health insurance, superannuation, leave entitlements) in Australia
• Ensure accurate data entry and updates in HRIS and payroll systems
• Maintain adherence to SLA/KPI metrics (AHT, FCR, accuracy, CSAT) in a high-volume environment
• Support compliance with Australia regulations (Fair Work Act, tax, superannuation requirements)
• Assist in resolving basic compensation or payroll discrepancies and
• Maintain documentation and contribute to knowledge base updates for common queries
• Ensure data privacy and confidentiality of employee compensation information

Qualification Any Graduation