Total Rewards Associate

Accenture in India; Mumbai; On-site; INR 500,000 - 800,000; Full time

Job summary

Accenture in India seeks a Total Rewards Associate to provide transactional and administrative support for compensation and benefits services. You will process salary changes, benefits updates, and related data with accuracy and confidentiality.

The role requires 1–3 years in HR operations, a graduation, and good English communication. You will work in a process-driven environment with SLAs, using MS Office and HR systems to update records and respond to employee queries.

Qualifications

• 1–3 years of experience in HR Operations or Shared Services
• Exposure to Compensation & Benefits or employee data management is an advantage
• Bachelor's degree (B.A / B.Com / B.Sc / B.Tech or equivalent)

Responsibilities

• Process incoming Compensation & Benefits requests via email, case tools, or portals
• Execute compensation and benefits transactions per defined rules and LWIs
• Update employee compensation and benefits data in HR systems
• Support benefits enrollment, compensation changes, and data updates
• Manage case workflow and escalate issues when required
• Respond to queries related to compensation and benefits within SLAs
• Maintain data privacy and compliance with client policies
• Identify process gaps and raise issues to SMEs or Team Leads
• Participate in team meetings and knowledge sharing

Skills

Attention to detail

Data accuracy

English communication

Customer service

Education

Bachelor's degree (B.A / B.Com / B.Sc / B.Tech) or equivalent

Tools

MS Office (Excel, Word, Outlook)

Job description

Skill required: Compensation & Benefits - Compensation Administration Process Design

Designation: Total Rewards Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

The Compensation & Benefits Associate provides transactional and administrative support for compensation and benefits services. The role focuses on processing employee and manager requests related to salary changes, benefits administration, and compensation updates by following defined processes and work instructions. The associate ensures data accuracy, confidentiality, and timely resolution of requests while delivering a high level of customer service.

What are we looking for?

Relevant years of experience into HR Operations or Shared Services experience

• Exposure to Compensation & Benefits or employee data management processes is an advantage
• Bachelor's degree (B.A / B.Com / B.Sc / B.Tech or equivalent).
• Must be open to Australian shift timings: (9 am to 5 pm) Australian time
• Basic understanding of Compensation & Benefits and HR Operations processes
• Strong attention to detail with focus on data accuracy
• Working knowledge of MS Office (Excel, Word, Outlook)
• Good written and verbal communication skills in English
• Customer service orientation and ability to handle sensitive information professionally
• Ability to follow standard procedures and work instructions consistently
• Willingness to work in a process-driven, metrics-oriented environment

Roles and Responsibilities:

• Process incoming Compensation & Benefits requests received via email, case management tools, or portals
• Execute compensation and benefits transactions accurately as per defined business rules and LWIs
• Update employee compensation and benefits data accurately in HR systems
• Support benefits enrollment, compensation changes, and employee data updates
• Manage case workflow effectively and elevate issues when required
• Respond to employee and manager queries related to compensation and benefits within agreed SLAs
• Ensure compliance with client policies, data privacy, and confidentiality requirementsMaintain quality, accuracy, and productivity metrics
• Identify and highlight process gaps or documentation issues to SMEs or Team Leads
• Participate in team meetings, knowledge sharing, and team-building activities