Total Rewards Analyst

Accenture; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accenture is seeking a Total Rewards Analyst in Bengaluru to design compensation administration processes. You will work on salary adjustments, bonuses, and maintaining salary and job tables across geographies.

Strong Excel reporting, MS Office, and knowledge of Workday or SuccessFactors are desirable. The role requires 3–5 years of relevant experience, a graduate degree, and exposure to international BPO environments.

Qualifications

• Graduate degree required with 3–5 years' team lead experience.
• Experience in International BPO and country-specific compensation/payroll knowledge.
• Exposure to compensation tools such as Workday or SuccessFactors; strong MS Excel reporting skills.

Responsibilities

• Deep understanding of compensation processes (annual compensation, incentive administration, market surveys, job evaluations) and drive timely, quality outputs for geographies.
• Maintain up-to-date knowledge of client policies and regulatory requirements; ensure compliance.
• Support Business Excellence and liaise with related teams to streamline delivery and reporting.
• Develop process metrics, SLAs, and KPIs; collaborate with service management to report performance to clients.
• Lead knowledge transfer, document process instructions, and ensure dashboards and visual management are kept up to date.

Skills

Team Lead

Verbal Communication

Email Writing

Analytical Skills

Problem Solving

Customer Service

Education

Graduate Degree

Tools

Workday

SuccessFactors

MS Excel

MS Access

MS Office

Job description

Skill required: Compensation & Benefits - Compensation Administration Process Design

Designation: Total Rewards Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCompensation & Benefits refers to the total rewards that employees receive from their employer. This includes their salary or wages, bonuses, health insurance, retirement plans, paid time off, and other perks. The aim is to fairly compensate employees and provide benefits that support their well-being and job satisfaction.Design processes for performing salary adjustments, providing bonus / incentives, maintaining salary and job tables and managing employee stock purchase plan.

What are we looking for?

• Education: Graduate Degree
• Relevant years of Team Lead experience
• Industry Experience in International BPO
• Country or Geography specific Compensation/Payroll Knowledge
• Workflow Tools Exposure to Compensation Tools (Example: Workday /SuccessFactors)
• MS Office (Need to be proficient on MS Excel reporting skills)
• MS Access
• Team Management
• Email Writing Skills
• Problem solving skills (Analytical skills / Collaborative thinking/ Adaptable to change)
• Verbal Communication : Sentence Mastery, Vocabulary, Fluency, Pronunciation
• Customer Service Skills

Roles and Responsibilities:

• 1. In-depth understanding of Compensation processes (like Annual Compensation processes, Incentive Adminstration, Market Surveys & Job Evaluations) supported by Accenture for different geographies. Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free.
• 2. Maintain up-to-date knowledge of client policies, statutory/regulatory requirements and special handling procedures.
• 3. Drive Business Excellence within Team and support Business excellence focal. Liaise with Business excellence team as required.
• 4. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.
• 5. Understand existing process metrics and measurement methods. Improve measurement systems for better effectiveness and transparency. Maintain strong knowledge of Service level agreements, Operation level agreements, and Key performance indicators. Collaborate with the Service management team to report performance metrics to clients.
• 6. Research and resolve escalations and client issues. Escalate issues and seek advice when faced with complex issues/problems.
• 7. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with Business Continuity Management Team and Local IT on Testing.
• 8. Creates a logical plan, realistic estimates and schedule for an activity or project segment.
• 9. Ensures progress, issues and agreements are properly documented and acted upon.
• 10. Assist Team with performing “Root Cause Analysis” on issues faced and suggest appropriate corrective and preventive actions.
• 11. Support in Knowledge Transfer of any process and acquires in depth knowledge of the process, as required. Assume the ownership of the process documentations/Work instructions and communicate the updates to the team in a timely manner.
• 12. Participates in various Internal or Client initiatives related to Process.
• 13. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date.
• 14. Actively participate in all process related business meeting in-person or virtually through conference calls.

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