THIRD PARTY COLLECTIONS

Zoho; Pune District; On-site; INR 268,000 - 446,000; Full time

Benefits offered by this job

Incentives based on performance

Job summary

Zoho is hiring for a third-party collections role in Pune. You will handle collection calls, chase outstanding payments, negotiate payment solutions, and maintain customer records. The position offers incentives based on performance and a two-week on-week off pattern with night shifts on a rotational basis.

Salary is up to ₹40,000 take home per month. Strong communication and negotiation skills are essential, along with a proven ability to meet daily, weekly, and monthly collection targets and

Qualifications

• Strong communication skills and experience in third-party collections.
• Ability to handle customers, follow up on outstanding payments, and negotiate solutions.
• Able to meet daily, weekly and monthly collection targets.

Responsibilities

• Handle third-party collection calls and customer follow-ups.
• Resolve payment-related queries professionally.
• Negotiate and secure payments as per process guidelines.
• Meet daily, weekly, and monthly collection targets.
• Maintain accurate records of customer interactions.
• Follow company policies and collection procedures.

Skills

Negotiation

Collection skills

Target oriented

Problem solving

Night shifts

Strong communication

Job description

Job Description

WE ARE HIRING | THIRD PARTY COLLECTIONS

Location: Pune

Salary: Up to ₹40,000 Take Home

Incentives: Unlimited, based on performance

Week Off: 2nd & 4th Saturday + 4th Sunday

Login Timings: 5:30 PM, 8:30 PM & 1:30 AM

We are looking for candidates with strong communication skills and experience in third-party collections. The ideal candidate should be confident in handling customers, following up on outstanding payments, negotiating payment solutions, and achieving collection targets.

Key Responsibilities:

Handle third-party collection calls and customer follow-ups

Resolve payment-related queries professionally

Negotiate and secure payments as per process guidelines

Meet daily, weekly and monthly collection targets

Maintain accurate records of customer interactions

Follow company policies and collection procedures

Key Skills:

Strong negotiation and convincing skills

Collection & recovery skills

Target-oriented approach

Problem-solving ability

Willingness to work rotational night shifts

Salary depends on last drawn salary and years of experience.