Test & Quality Senior Analyst - Automation

Zurich Cover-More; Mumbai; Hybrid; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Mediclaim Insurance

Group Personal Accident Insurance

Hybrid work model

Paid leave: 21 days + 6 sick days + 12

Job summary

Zurich Cover-More in Mumbai is seeking a Senior QA Automation Engineer to lead test strategy, design robust automation frameworks, and implement comprehensive UI/API testing. You will collaborate with engineers and product teams to ensure quality across the software lifecycle.

You will drive automation adoption using Playwright, JavaScript/TypeScript, Python or C#, and integrate tests into CI/CD pipelines while applying AI-assisted testing techniques for efficiency and coverage.

Qualifications

• 8–10 years of experience in Software Quality Assurance across web applications, APIs, and integrated systems.

Responsibilities

• Design, implement, and manage comprehensive test plans, strategies, and cases.
• Develop and execute UI and API automation tests to ensure reliability and performance.
• Integrate automated tests into CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins).
• Collaborate with developers, product managers and QA to identify risks early.
• Adopt AI-first testing approaches to improve test design and data preparation.

Skills

QA Experience

Automation

Playwright

JavaScript/TS

Python/C#

CI/CD

GitHub Actions

Azure DevOps

AI Testing

Automation Frameworks

REST API Testing

Education

ISTQB/ISEB Certification

Tools

GitHub Actions

Jenkins

Azure DevOps

Job description

Job Description

Are you ready to grow your career in our global tech hub?

Zurich Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs!

Job Type: Permanent - Full Time

Location: Mumbai

Job Category: IT

Job Description

Are you ready to grow your career in our global tech hub?

Zurich Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers and we want you to be part of that journey.

So, what’s the job?

• You'll adhere to the company’s quality assurance processes and methodologies.
• You'll design, implement, and manage comprehensive test plans, strategies, and test cases covering functional, regression, and non-functional testing to ensure product quality and performance.
• You'll identify opportunities to implement and expand automated testing, maintain existing automation frameworks, and create new test scripts to improve testing efficiency and coverage.
• You'll work closely with developers, product managers, and other stakeholders to identify, communicate, and resolve potential quality issues early in the development cycle.
• You'll collaborate with the Test & Quality Lead to establish and uphold high QA standards across the team, driving continuous improvements in testing processes, tools, and methodologies to optimise quality and efficiency.
• You'll create and maintain detailed documentation for all testing activities, including test plans, test cases, and test execution results, ensuring information remains accurate, accessible, and up to date for all stakeholders.
• You'll regularly report on test progress, issues, and risks to stakeholders, providing clear, actionable insights to support informed decision-making and product enhancements.
• You'll assess and prioritise testing activities based on risk and business impact, ensuring the most critical functionalities are thoroughly tested.
• You'll actively contribute to the agile development process by participating in daily stand‑ups, sprint planning sessions, and retrospectives, ensuring testing activities align with sprint goals and delivery timelines.

And what are we looking for?

• You'll bring 8-10 years of experience in Software Quality Assurance, with strong expertise in both manual and automated testing across web applications, APIs, and integrated systems.
• You'll leverage 8-10 years of hands‑on automation experience, demonstrating proven expertise in Playwright and modern test automation practices.
• You'll design, build, implement, and maintain scalable automation frameworks using Playwright, including framework architecture, reusable components, reporting capabilities, and CI/CD integration.
• You'll develop and execute comprehensive UI and API automation tests, including RESTful API testing, to ensure application functionality, reliability, performance, and seamless system integration.
• You'll apply strong JavaScript/TypeScript skills, along with working knowledge of Python or C#, to develop automation frameworks, create test scripts, and enhance existing automation solutions.
• You'll contribute to test automation strategy development, automation roadmap planning, and the prioritisation of automation initiatives to maximise test coverage and delivery efficiency.
• You'll integrate automated test suites into CI/CD pipelines using tools such as Azure DevOps, GitHub Actions, Jenkins, or similar platforms, ensuring efficient and reliable deployment processes.
• You'll adopt an AI‑first approach to testing activities, using AI‑powered tools to support test case design and refinement, assist with test data preparation and analysis, and enhance defect analysis and reporting.
• You'll use AI as a productivity assistant while applying sound professional judgement and validation, continuously improving testing processes, standards, and tooling practices.
• You'll evaluate, implement, and maintain test automation best practices, coding standards, framework governance models, and quality metrics to ensure consistency and effectiveness.
• You'll apply a strong understanding of performance, security, and non‑functional testing principles, with practical exposure to relevant tools and methodologies.
• You'll utilise test management, defect management, and reporting tools to effectively track test execution, quality metrics, defects, and overall testing progress.
• You'll work closely with Product Owners, Developers, Business Analysts, and QA team members to define effective test strategies and deliver high‑quality software releases.
• You'll demonstrate strong analytical and problem‑solving skills, investigating complex issues, identifying root causes, and recommending effective, practical solutions.
• You'll communicate quality risks, test results, and recommendations clearly to both technical and non‑technical stakeholders, leveraging excellent communication and stakeholder management skills.
• You'll operate as a self‑driven professional, capable of working independently, mentoring team members on automation best practices, and providing technical guidance without direct people management responsibilities.
• You'll adapt effectively to changing priorities and thrive in a fast‑paced Agile environment while maintaining a strong focus on quality and delivery outcomes.
• You'll ideally hold an ISTQB or ISEB certification, demonstrating a commitment to recognised quality assurance standards and best practices.

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

We have more than 2600 employees worldwide: we’re a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility

We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work‑life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth.

We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business – not for the business!

Diversity and inclusion

We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme.

We also offer some other perks including:

• Mediclaim insurance cover in case of any health emergency
• Coverage under group personal accident insurance
• Flexible and compressed work weeks and hybrid working options.
• Generous range of paid leave – 21 annual leave days, 6 sick leave days, 12 public holidays
• An extra day off for you to take on your birthday or your annual work anniversary.