Test environment management Consultant

Infosys Limited; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Infosys Limited in Bengaluru seeks a Test Environment Management Consultant with 3–9 years of experience to manage ITIL processes, oversee non-production and production environments, and support cloud platforms including PCF, Azure, and Oracle Cloud. You will drive environment health, optimize deployments, and collaborate with stakeholders to ensure reliable test environments.

Lead and mentor delivery teams, enable automation for health checks, and continuously improve processes using APM and

Qualifications

• Hands-on experience with ITSM tools and processes.

Responsibilities

• Manage and drive ITIL processes including Incident, Problem, Change, and Service Request Management.
• Oversee change and deployment activities across non-production and production environments.
• Support cloud platforms (PCF, Azure, Oracle Cloud) including environment setup and troubleshooting.
• Utilize monitoring tools for environment health tracking and automate health checks.

Skills

ITSM

DevOps

Stakeholder management

Team leadership

Education

Bachelor of Engineering

Tools

ServiceNow

Remedy

JIRA

Plutora

Enov8

Splunk

AppDynamics

Dynatrace

Job description

Job ID/Reference Code INFSYS-EXTERNAL-254570

Work Experience 3 - 9 Years

Job Title Test environment management Consultant

Educational Requirements Bachelor of Engineering

Service Line Infosys Quality Engineering

Responsibilities Manage and drive ITIL processes including Incident, Problem, Change, and Service Request ManagementOversee change and deployment activities across non-production and production environmentsSupport cloud platforms (PCF, Azure, Oracle Cloud) including environment setup, user access, and troubleshootingEnsure smooth functioning of SaaS platforms (Salesforce, Oracle, etc.) through configuration and ongoing maintenanceUtilize APM and monitoring tools (Dynatrace, AppDynamics, Splunk, etc.) for environment health trackingEnable automation for environment health checks using tools like SeleniumCollaborate with stakeholders to ensure effective usage of test environments and resolve issues proactivelyLead and mentor teams to drive delivery excellence and continuous improvement

Additional Responsibilities: Good to have skills: ITIL, Non-Prod Env support + APM tools like Splunk, AppD, DynatraceLocation: BANGALORE, PUNE, HYDERABAD, CHENNAI, TVM, INDORE, NAGPUR, MLR, MYS, NOIDA, BBSR, KOLKATA, COIMBATORE, HUBLI

Technical and Professional Requirements: Hands-on experience with ITSM tools (ServiceNow, Remedy, JIRA)Strong understanding of DevOps pipeline integration and SDLC/STLC processesExperience with orchestration tools (Plutora, Enov8, etc.)Proven ability to manage multiple stakeholders and lead technical teams

Preferred Skills: Technology->Infrastructure Security->Security Incident and Event Management (SIEM) Foundational->Service Management->ITIL Technology->Infra_ToolAdministration-ITSM->ServiceNow