Test Drive Coordinator

Discovery Motors; Gurugram District; On-site; INR 300,000 - 520,000; Full time

Job summary

Discovery Motors in Gurgaon is seeking a Test Drive Coordinator to support the Sales department. The role involves coordinating and scheduling test drives, ensuring vehicles are ready, and maintaining detailed records of customer interactions and feedback.

The ideal candidate will have 1–3 years in automobile sales operations, strong communication skills, and a valid driving license. Proficiency in MS Office and dealership software is preferred.

Qualifications

• Graduate with any discipline.
• Valid driving license is mandatory.

Responsibilities

• Coordinate and schedule vehicle test drives for prospective customers.
• Ensure test drive vehicles are clean, fueled, and ready for customer demonstrations.
• Maintain records of all test drives and customer feedback.
• Coordinate with the sales team for timely test drive arrangements.
• Verify customer driving licenses and complete necessary documentation before test drives.
• Brief customers on vehicle features, safety measures, and test drive routes.
• Track test drive vehicle movement and maintain logbooks.
• Follow up with customers after test drives and assist the sales team in conversions.

Skills

Communication

Customer handling

Vehicle knowledge

Coordination

MS Office

Dealership systems

Education

Bachelor's degree

Tools

MS Office

Dealership Management System

Job description

Position: Test Drive Coordinator

Department: Sales

Industry: Automobile Dealership

Location: Gurgaon

Key Responsibilities:

• Coordinate and schedule vehicle test drives for prospective customers.
• Ensure test drive vehicles are clean, fueled, and ready for customer demonstrations.
• Maintain records of all test drives conducted and customer feedback received.
• Coordinate with the sales team for timely test drive arrangements.
• Verify customer driving licenses and complete necessary documentation before test drives.
• Brief customers on vehicle features, safety measures, and test drive routes.
• Track test drive vehicle movement and maintain logbooks.
• Follow up with customers after test drives and assist the sales team in conversion activities.
• Ensure compliance with dealership and OEM test drive policies.
• Monitor test drive vehicle maintenance and report any issues to the concerned department.

Required Skills:

• Good communication and customer handling skills.
• Basic knowledge of passenger vehicles and automotive features.
• Strong coordination and organizational skills.
• Ability to manage multiple test drive requests efficiently.
• Proficiency in MS Office and dealership management systems.

Qualification:

• Graduate in any discipline.
• Valid driving license is mandatory.

Experience:

• 1-3 years of experience in automobile sales operations, customer relations, or dealership coordination.