Territory Service Managers - Commercial Vehicles (Navi Mumbai, etc.)

Amra Associates; Navi Mumbai, Ahmednagar; On-site; INR 1,500,000 - 2,300,000; Full time

Benefits offered by this job

Attractive perks

Job summary

Amra Associates is seeking a senior professional to manage commercial vehicle service operations in Western India. You will lead the service team, ensure quality standards and SLAs, and drive significant revenue growth while maintaining high customer satisfaction.

Marathi-speaking candidates will have an advantage. The role requires a BE with 6–12 years in the West India service business of commercial vehicles, proven revenue records, and strong CRM skills to retain customers and build lasting

Qualifications

• BE with 6-12 yrs exp in Service Business of Commercial Vehicles in West India.
• Track record of high revenue growth and team leadership.
• CRM experience; focus on customer satisfaction & retention.

Responsibilities

• Manage Commercial Vehicle service operations within the assigned Area in Western India.
• Ensure quality standards and SLAs; drive customer retention and revenue growth.
• Lead a team to deliver results and build strong relations.
• Coordinate driver training and handle complaint resolution.

Skills

Team leadership

CRM

Customer retention

Customer satisfaction

Education

BE

Job description

Manage Commercial Vehicle service operations within the assigned Area in Western India. Ensure quality stds, SLAs, customer retention, greatly increased revenue, NPE, Driver training & complaint resolution. Lead a team & get results. Build relations.

Required Candidate profile

BE with 6 - 12 yrs exp in Service Business of Commercial Vehicles in West India with record of high revenue, team leading skills, CRM, ensuring Customer satisfaction & retention must. To speak Marathi

Perks and benefits

Attractive. Varies with experience.